• Managed an international team responsible for developing a phone app and several web apps, serving regulated healthcare and wellbeing markets• Oversaw the company's successful ISO 27001 certification, personally implementing most of the required controls and processes• Designed a lightweight process for managing product development, with priority given to predictability of releases, clear progress reporting and short cycle times• Established and headed a customer-support process• Improved the fault-tolerance of the infrastructure, using infrastructure-as-code and observability as guiding principles• Seconded to manage the commercial team to improve communication, reporting and work tracking

• Full-stack software development• Regulatory strategy and roadmap• Corporate structure, processes and hiring

Scheduled to finish by May 2022• Exploring new technologies• Contributing to open-source software projects• Donating freelance development time to worthy causes

• Delivered and supported a broad programme of product developments for IoT lab-automation system with cloud-hosted web-app control interface (installed in almost all of global top-10 pharma)• Devised product and technical strategies• Developed Engineering Department processes, and many across the wider organisation• Responsible for departmental planning, budgeting and reporting (senior managers and board of directors)• Designed a leaner product process and brought focus to the backlog - acting Product Management (2020)• Oversaw Software and Chemical Applications Teams' operation and output• Managed project to develop and launch regulated (GMP) product• Lead effort to introduce predictive modelling for the chemical composition of solutions, appraising range of machine-learning regression techniques• Worked with (executive, acting) Head of Hardware on the direction of development• Outsourced electronic engineering work and performed internal PCB design reviews• Accountable for DevOps functions, including alignment with product manufacturing, installation and service teams, as well as system monitoring, resources, duty rota and communication• Collaborated and negotiated with customers and their vendors on new products and features, and the direction of IT system integrations• Owned various non-tech corporate responsibilities - most senior UK employee (2018 - 2021)• Managed sourcing, interviewing, hiring and training of new staff, and any associated bureaucratic requirements• Planned office relocation and convinced the landlord to fund and construct a lab space• Handled various HR events, working with third parties, where necessary, to ensure the best outcome for employees and the company

• Managed design, implementation and release of all software developments• Directed and developed IT infrastructure• Oversaw software support activities• Delivered project to implement a scripting platform to allow chemical engineers to program chemistry robot• Responsible for leading development, testing and management of machine-control scripts• Collaborated with Head of Hardware on product-development pipeline• Sourced software candidates, and ran the interview and hiring processes• Accountable for the professional development and line management of team members• Negotiated IT and network requirements delivery by pharma company IT teams - often the first cloud-connected device they had installed

• Built QA web platform to support third-party system manufacturer testing during assembly, with part labelling and post-installation tracking• Supported software system installation and operations, as part of a duty rota• Designed IOT server set-up and cloud-system network structures that provide external remote control of devices behind customer corporate networks

• Developed control and reporting software for chemical robot• Explored machine-vision methods for sensing volume of liquids in a mixing chamber• Improved automated-testing framework for machine-control language

• Assisted teaching of practical courses in software development and mathematical simulation

• Integrated an open-source cancer research simulation library with Matlab to enable visualisation and interactivity

• Added TIRF functionality to a TERS microscope• Produced samples of carbon nanomaterials (nanoscrolls) for assessment as potential hydrogen storage material• Investigated use of nanoscrolls as an electrochemical actuator