Tom Heiland is a Application Hosting Manager at Phoenix Contact at Phoenix Contact USA. He possess expertise in data center, windows server, virtualization, troubleshooting, it management and 45 more skills. Colleagues describe him as "Tom Heiland reported to me directly as Manager of the Infrastructure Group (Network Services). Initially he was in charge of our two large PA locations, later he led the server and network group for all four company locations including NY. Tom built a team which which is extremely loyal to him, who respect and like him and will 'follow him into battle'. He will give clear directions, ensure that they are followed, and enable every team member to perform. He will support and coach as needed but give everyone room to develop their own path and grow their skill set. When Tom built/re-built our two major data centers, it was a major leap in quality - design, engineering, reliability - and he did so while making creative use of available means, i.e. limited budget and time. Tom introduced virtualization before it became a major trend and came up with many other ideas that led to reduced downtime, lower cost and better quality of service in our data centers. Our internal customers consistently praised Tom's work and the support they received from him. He leads by example, always there with the group when the going gets tough. In the end, his biggest strengths in addition to his technical and leadership skills are his reliability and personal integrity. Tom is a solid top performer with creative problem solving skills and a great team member and team lead. And he is fun to work with!" and "Tom is a fantastic manager with both the people skills and strong technical background to get things done."