Tom Helps
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Tom Helps Email & Phone Number

Service Desk Lead at Natural History Museum
Location: London, England, United Kingdom 9 work roles 2 schools
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Current company
Natural History Museum
Role
Service Desk Lead
Location
London, England, United Kingdom
Company size
1681 employees

Who is Tom Helps? Overview

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Quick answer

Tom Helps is listed as Service Desk Lead at Natural History Museum, a with 1681 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tom Helps.

Tom Helps previously worked as IT Support Engineer at Natural History Museum and IT Officer at Lumos. Tom Helps holds Masters, Computer And Information Sciences And Support Services from Northumbria University.

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Natural History Museum

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Profile bio

About Tom Helps

An experienced 2nd line IT professional who enjoys working in a fast paced environment with a passion for being professionally competent and providing high-end support through a broad knowledge base developed through academic pursuits and experience.

Listed skills include Training, Customer Service, Teamwork, Office Administration, and 19 others.

Current workplace

Tom Helps's current company

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Natural History Museum
Natural History Museum
Service Desk Lead
London, GB
Website
nhm.ac.uk
Employees
1681
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9 roles

Tom Helps work experience

A career timeline built from the work history available for this profile.

It Officer

Lumos

Providing 2nd line support:- Managing AzureAD migration including AD forests and GPOs

Sep 2020 - Dec 2022

It Assistant

Lumos

London, United Kingdom

Working as part of a small London based IT team managing the needs and requirements for roughly 150 staff across multiple offices globally:- Being first point of call for all IT issues- Manage AD with O365 directory sync- Technical resolution of incidents- Communicating with third party technical specialists- Responsible for assets management, deployment and maintenance of new hardware and software to end users and planning the roll out of the equipment accordinglyServices supported include:Adobe Creative Cloud, Mac OS X, Windows 7 & 10, Microsoft O365 Apps for Enterprise, Microsoft Teams, Zoom

Jun 2018 - Sep 2020

Membership And Professional Development Coordinator

Society Of Occupational Medicine
Nov 2016 - Jun 2018

Membership Assistant

The Linnean Society

London, United Kingdom

Jan 2010 - Jul 2015

Temporary Administrative Assistant

Middletonmurray

London, United Kingdom

Apr 2007 - Dec 2009

Customer Services Technician

Fujitsu
Jan 2006 - Mar 2007
Team & coworkers

Colleagues at Natural History Museum

Other employees you can reach at nhm.ac.uk. View company contacts for 1681 employees →

MC Melissa Colin Melissa Colin Colleague at Natural History MuseumLondon, England, United Kingdom View → LH Lauren Howard Lauren Howard Colleague at Natural History MuseumLondon, England, United Kingdom View → AG Anne Griffin Anne Griffin Colleague at Natural History MuseumLondon, England, United Kingdom View → EC Eileen Cox Eileen Cox Colleague at Natural History MuseumLondon, England, United Kingdom View → CH Callum Hatch Callum Hatch Colleague at Natural History MuseumGreater London, England, United Kingdom View → MW Matt Winterbotham Matt Winterbotham Colleague at Natural History MuseumLondon, England, United Kingdom View → DB Dinh Bao Dinh Bao Colleague at Natural History MuseumHanoi, Vietnam, Viet Nam View → DP Deen Pande Deen Pande Colleague at Natural History MuseumLondon, England, United Kingdom View → KH Ken Hem Ken Hem Colleague at Natural History MuseumLondon, England, United Kingdom View → DM Diana M. Diana M. Colleague at Natural History MuseumUnited Kingdom View →
2 education records

Tom Helps education

Education record

Chislehurst & Sidcup Grammar School
FAQ

Frequently asked questions about Tom Helps

Quick answers generated from the profile data available on this page.

What company does Tom Helps work for?

Tom Helps works for Natural History Museum.

What is Tom Helps's role at Natural History Museum?

Tom Helps is listed as Service Desk Lead at Natural History Museum.

Where is Tom Helps based?

Tom Helps is based in London, England, United Kingdom while working with Natural History Museum.

What companies has Tom Helps worked for?

Tom Helps has worked for Natural History Museum, Lumos, Society Of Occupational Medicine, Royal College Of General Practitioners, and The Linnean Society.

Who are Tom Helps's colleagues at Natural History Museum?

Tom Helps's colleagues at Natural History Museum include Melissa Colin, Lauren Howard, Anne Griffin, Eileen Cox, and Callum Hatch.

How can I contact Tom Helps?

You can use AeroLeads to view verified contact signals for Tom Helps at Natural History Museum, including work email, phone, and LinkedIn data when available.

What schools did Tom Helps attend?

Tom Helps holds Masters, Computer And Information Sciences And Support Services from Northumbria University.

What skills is Tom Helps known for?

Tom Helps is listed with skills including Training, Customer Service, Teamwork, Office Administration, Project Management, Microsoft Outlook, Strategy, and Microsoft Office.

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