Tom Holroyd Email & Phone Number

London Gatwick Airport, England, United Kingdom

Led the Heathrow Learning design and delivery teams to develop and execute all learning solutions for Heathrow’s Service and Security functions, comprising of mandatory aviation training, customer service and leadership development. Successfully balanced the needs of the operational demand versus the legislation demand of compliance training while.

The Security Transformation Programme was created to focus on Heathrow's future security experience which meets the needs of colleagues, passengers, airlines and cargo operators for the next 10 years in an ever evolving threat environment.As Business Change Manager my role was focused on developing a continuous improvement culture to create a.

Project managed complex change programmes for Heathrow’s Security Function; delivering operational performance improvements and supporting the introduction of new technology. Accountable for the overall direction, co-ordination, implementation and completion of specific projects. Ensured consistency with company strategy, and programme direction with a.

London, United Kingdom

Responsible for the daily operational / resourcing / training plans and for making appropriate plans with the team to succeed in the delivery of exceptional operational performance in colleague and passenger safety, security compliance, service and efficiency Work with the Head of Security to deliver the operational plan and understand on-shift.

Responsible for the daily operational / resourcing / training plans and for making appropriate plans with the team to succeed in the delivery of exceptional operational performance in colleague and passenger safety, security compliance, service and efficiency Work with the Head of Security to deliver the operational plan and understand on-shift.