Tom Horton Email & Phone Number

Cleveland, Ohio, Us

As the CRO I am responsible for overseeing the development and execution of revenue-generating strategies across all company divisions, by leading the sales, marketing, and customer success teams to ensure alignment and synergy in driving growth and profitability. Work closely with the executive leadership team to set revenue targets, optimize pricing models, expand market share, grow ecommerce, and develop new revenue streams. I am also responsible for maximizing performance, enhancing customer relationships, and ensuring the seamless integration of revenue strategies across all touchpoints, from lead generation to customer retention. We will use data-driven insights to forecast revenue trends, identify opportunities for scaling, and make informed decisions on investment and resource allocation.

Cleveland, Ohio, Us

Mazzella Companies is one of the largest independently-owned companies in the overhead lifting and rigging industries and is a manufacturer and distributor of a wide range of lifting products for industrial, commercial and specialty applications. In addition, Mazzella Companies is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, and warehousing solutions. Our diverse portfolio also includes Sheffield Metals, a manufacturer and distributor of coated bare metal products for engineered metal roof and wall systems, and New Tech Machinery, a manufacturer of portable roof panel, wall panel and gutter machines.

Sheffield Village, Ohio, Us

Sheffield Metals International (SMI), a division of Mazzella Companies, is an industry leader in the distribution of coated and bare metal products, as well as engineered standing seam metal roof (SSMR) systems. We are all committed to providing architects, contractors, manufacturers, and homeowners with the complete package — quality products, extensive expertise, and continued support throughout the most complicated projects.SMI specializes in providing painted Galvalume® and aluminum for the architecturally driven metal panel industry.

Akron, Oh, Us

Myers Tire Supply (MTS) is a Myers Industries, Inc. company (NYSE: MYE; www.myersindustries.com) headquartered in Akron, Ohio. It is the largest wholesale distributor of tools, supplies, and auto shop equipment for the tire, wheel, and undervehicle service industry in the United States. MTS sells everything that professionals need to service passenger car, truck, and off-road tires. Its nearly 10,000 products come from over 400 manufacturers, and the product line continues to grow. As Vice President of Sales I report directly to the Group President. The VP of Sales is responsible for leading four Regional Sales Managers (East, Midwest, Central, and West), 20 District Sales Manager, the Director of National Accounts, and the Director of Vending & Automotive Dealerships, along with over 150 front line Sales Rep Team Members.Responsibilities:• Develop strategic sales plans and targets based on company goals that will promote sales growth and customer satisfaction for the organization.• Create, build-out, improve, and institutionalize systemic sales processes and structure.• Recommend and execute sales strategies for improvement based on market research and competitor analyses.• Build, develop, train, motivate, and coach a sales team capable of carrying out sales and service initiatives.• Design clear, measurable, and appropriate performance standards for the sales team to drive sales performance and accountability.• Focus on profitable growth in sales and operating income; along with profitable growth in product mix.

Lake Forest, Illinois, Us

Holds direct responsibility for leading the Contact Center strategy and organizational changes through 8 leaders and 130 team members and Help Phone, across the central portion of the United States while delivering an exceptional customer experience through others. Responsible for talent management, coaching and developing team members, providing support and direction to leaders, during market visits and virtual 1:1 coaching sessions. Instrumental in promoting numerous leaders and team members into progressively responsible roles, while performance managing 4 wrong role fit leaders and 2 exits from the company.Executes as project leader for 3 major cross functional strategic initiatives;• Developed the Leader Competencies and Checklist• Directed as project leader for Sales Coverage Transformation• Executed as project leader for Specialized Seller Support expansion pilot

Lake Forest, Illinois, Us

Leading a team of highly trained consultative Account Managers in the Northeast Ohio District, representing over $42.5M in revenue. Responsible for driving organizational strategy, coaching and developing talent, and delivering results through others while helping customers take cost out of their business. Instrumental in negotiating two of the largest and profitable contracts in the Region with The Cleveland Clinic and Swagelok Company. Collaborated on several cross-functional teams to optimize sales and manage performance with the development of a Performance Scorecard and Sales Force automation.Doubled sales revenue from fiscal 2008 through fiscal 2014 from $20M to $42M Supporting the following primary market segments:•64% Manufacturing, growing double digit over the past 3 years•25% Healthcare, large growth and increased GP

Lake Forest, Illinois, Us

Responsible for developing the strategy, indirectly managing 400 Account Managers, and growing the relationship with Weyerhaeuser Corporation, the company’s largest National Account, representing over $35M in annual sales. Leveraged business partner resources and key suppliers to develop strategic programs and solve complex customer issues. Recognized as the leader in the National Accounts department regarding new pilot programs and key initiatives. Member of a cross functional team to improve efficiencies in the contracting lifecycle, which resulted in taking over a dozen steps out of the process.• Produced incremental sales results while the customer underwent massive restructuring in divesting, selling and closing facilities around the country• Increased gross profit margin by +4% pts

Lake Forest, Illinois, Us

• Managed the Corporate Account relationship for 21 national account customers across the United States representing over $15M in sales revenue• Delivered 114% to plan with an incremental growth of $889K, and increased GP by +1.5% pts• Strategically managed internal corporate resources in the contracts, financial, legal, and sales operations departments to the benefit of Grainger and the customers

Lake Forest, Illinois, Us

New business development hunter for multi-site customers headquartered in the Central Region. Responsible for negotiating contracts and implementing the strategy to build stronger relationships and drive incremental revenue• Negotiated ten corporate contracts in eight months while building and maintaining strong customer relationships on existing contracts• Formally leveraged the companies implementation team to drive speed to revenue• Matrix managed Account Managers, DSMs and local support staffs to build internal relationships, which resulted in driving programs and sales

Lake Forest, Illinois, Us

• Managed 40 accounts in the Cleveland market consisting primarily of National and Target Accounts, with gross sales of $2 million• Achieved a sales growth in the first full year of 16% over prior year, 21.5% growth in National Accounts, and increased profitability• Developed proficiency in electronic commerce and e-business procurement with sales growth in this segment of 87% over prior year• Successfully managed suppliers and corporate resources, building strong partnerships, to the benefit of the customer and company• Conveyed the corporate value proposition through a combination of strategic and tactical selling while developing, expanding, and maintaining agreements

• Managed 200 plus OEM and Reseller customers in Ohio and the Border States in widely diverse environments, with customers in the following industries; Aluminum, Ceramic, Forging, Glass, Petrol Chemical, Power, Steel, and Die Cut/Gasketing• Increased territory sales on average by 15% each year with gross sales of over $2 million dollars• Promoted to the company’s primary sales territory as well as received numerous bonuses, awards, and trips for recognition of excellence in consistently being the #1 sales engineer• Supervised, managed, and motivated installation crews on outside/field jobs where critical decision-making is performed on the spot• Targeted and acquired new accounts through cold calls, creative selling techniques, and account stratification, with a strong mechanical aptitude for analyzing problems to solve unique customer requirements

Certificate, Leadership Development Program

Certificate

Education record

Bachelor Of Business Administration (Bba), Marketing And International Marketing

Education record