Completed M.S. in Medical Physics

Platform Integrator and Planner. Completed an integration project allowing 100k+ users to migrate new and existing IT Platforms as part of IT platform and application consolidation. I find cost justifiable solutions to make Contact Centers operate with greater automation. To communicate these, Maintain solution roadmaps depicting near and long-term technology introductions with both custom solutions and customized vendor products.Served on a solution advisory board that determined which IT projects to perform. Presented Business Case/ROI and obtained approval for 20+projects ranging from hundreds to thousands of development hours across Timekeeping & Attendance, Performance and Learning management and Digitalization initiatives.Prior roles included Business Analyst, Software Tester, and Technical Manager of teams providing three-tiered, integrated solutions involving .NET, JavaScript, SQLServer, and Oracle.Experience with cloud-based, SaaS and Private Cloud applications. Experience with salesforce.com project implementations and transitioning clients from Microsoft Dynamics to Dynamics 365 (cloud).Experience with IP conversions and changing cloud service providers.

Instructor of Information Technology Management for MS and MBA students. Prepared Materials including PowerPoint presentations, exams, and lab exercises. Delivered classes in Systems Analysis, Project Management, and Data Networks. Served as the IT Program / Department Mentor for three years, working with other mentors and regional directors to advance initiatives and determine curriculum strategy.

Telecommunications Systems Analysis and Technical Management of 7x24 System Platform using third-party and custom solution components for customer call recording, call delivery and playback, billing, and call detail accounting.

Developed Tests and Testing Plans for Information Systems used to monitor the status of commercial Nuclear Power Plants;Facilitated User Acceptance Testing by Power Plant Operational teams;Software Verification and Validation; Information Technology Testing

Designed experiments to determine reactor strength; Coordinated testing and experiments involving the Reactor Plan Prime Contractor;Designed special tools that made nuclear reactor overhaul processes easier; Inspected machining and welding results;Wrote work procedures and obtained concurrences from Radiation Control and Machine Shop supervisors

Designed an electrical fuse used in the Argonne Tandem Linac Accelerator System; Assembled BNC cables