Palmetto Agile Partners is a leading product management and software engineering consultancy specializing in Agile, DevOps, and Professional Scrum practices. With a human-centered design philosophy at its core, the firm excels in shaping efficient, adaptive product development processes that place people—customers, end-users, and teams—at the center of innovation. By leveraging proven frameworks and continuous improvement methodologies, Palmetto Agile Partners consistently drives measurable outcomes, increasing client revenue streams, streamlining operational workflows, and boosting organizational productivity. The result is a lasting impact on both the bottom line and the overall health of its clients’ product ecosystems, ensuring sustainable growth and market competitiveness.

Incorporated the formal establishment of a product management function while overseeing the full SDLC and software engineers at LoadSpring Solutions in Burlington, Massachusetts.

Led the product development team and managed the global customer support team. By implementing a data-driven approach, I significantly improved case handling quality, reduced open cases, average response time, software release hot fixes, and enhanced overall software quality. This resulted in improved customer satisfaction and operational efficiency.

I directed the product development team for a SaaS cloud platform serving the architecture, engineering, and construction industry, introducing Agile and Professional Scrum methodologies for enhanced efficiency. I spearheaded the innovation of a new data analytics product.

Responsible for leading AWS SaaS-based remote global workforce product engineering for the Aclate business unit and the maintenance (bug fix) team for Central Engineering.

Customized and delivered our enterprise software solutions for the IQVIA “Aggregate Spend” Life Sciences compliance platform. R-Squared was acquired by IQVIA (IMSHealth) on September 1, 2015.

Led the SaaS products engineering and strategy for startup R-Squared’s Life Sciences compliance platform and solutions. Awarded 2 US patents for the development and design of R-Squared’s mobile and MDM applications.

As a Senior Technical Architect at AT&T, I led a team in building web-based applications for the Law Department. Key achievements include developing a patent tracking database and custom legal approval workflow application. I also represented the law division on cross-functional corporate IT teams.