Content Marketing(SCORCH) + Conversational Marketing(PingPilot) = The world's first Conversational Content AgencyAs CXMO, I am responsible for driving demand and customer experience across SCORCH's 5 lines of business that serve the Fortune 500 and mid-market B2B technology companies. Our newest line of business, Conversational Content, is redefining what customer-centric and personalization means for all your marketing, sales and customer support touch points. Experience it for yourself in our Conversational Content Quickstart Guide.

We are a group of people passionate about helping people to help themselves.The problem for noobie and Jr developers is they don't have access to production code bases to work on to gain experience and build their portfolios. CodeCause solves this problem by getting production code bases in our developers' hands to give them the real world experience they need to get placement. The problem for most causes in the community is they can't afford or find reliable development resources to fix, update or replace their current code. Our developers are willing to work on these CodeCauses in return for the experience they get and to give back to their community. It's a perfect synergetic relationship. We help each other to help ourselves.

In today's ever-growing web dependent society, the internet has lost the personal touch that human interaction has always brought to learning about and doing business with a brand. On the other side, brick and mortar is often not cost effective and often inconvenient for busy consumers. The Gravit8 platform is our response to this growing problem. As companies look for ways to cut costs and automate processes, they must be careful to balance those decisions with a certain level of service to keep the customer engaged with the brand online.We have developed a platform that allows companies to interact with their customers on a whole new level. They are able to bridge the gap between on-line and off-line, and create a near-line experience. By using our patent pending technology, websites now become canvases for the brand to paint on, however they want, in real time. This is the missing piece that will create a true closed loop feedback system for human interaction in the digital world.

From LA to Indianapolis, managed multiple call centers, sales teams and played an active role in the overall strategy. During my time in sales with DirectBuy I personally generated over $25M in revenue, wrote and optimized contact center scripts and prototyped sales presentations. I finished my time with DirectBuy building an interactive lead nurturing strategy and implementation that led to a 19% lift in average revenue per transaction. DirectBuy taught me a tremendous amount about top to bottom funnel management with a heavy emphasis on marketing and sales strategy in the the home improvement and consumer goods spaces.

Pilot dealer launched GSM technology for Voicestream (bought by T-Mobile - Deutsch Telecom) and AT&T.