Tom Kokenge Email & Phone Number

Greater Milwaukee Area

Throughout tenure at Concentrix, worked with three Automotive OEMs on long term projects involving parts sales enhancement, technical data collection for Engineering Department and rebates/rewards processing.• contacted independent repair facilities (IRFs) via phone, email and fax to offer incentives to purchase original parts through dealerships.• worked with dealerships by phone on a monthly basis to assist in electronic extraction of sales data to gauge effectiveness of Program.• contacted specific Dealerships and their customer base to find participants for long term data collection programs for OEM's Engineering Department.• performed follow up calls and emails at regular intervals to Program Participants to schedule next data collection visit to dealership .• logged visits and data onto spreadsheets and ensured Participants compensation for the visit.• processed online and mail-in rebate claims and contacted by phone and email both customers and dealerships to resolve issues When needed, assisted Service and Support Department with office phone coverage,mail processing and mailing suppression.

Worked with Rockwell Automation to discover new accounts and further penetrate existing accounts.

Inside Sales Account Manager supporting the Field Sales Force and Distribution for industrial clients such as 3M, Rockwell Automation and Panasonic Computer Solutions.