Tom Kulesa Email & Phone Number

Princeton, Nj, Us

In my current role I provide strategic leadership and oversight for key functional areas within operations, including Vendor Compliance, Fleet & Asset Management, Business Analytics, Process Improvement and Procurement. I place a focus on data-driven decision-making across the organization to optimize processes and enhance operational performance. I work to develop and maintain strong relationships with external vendors and partners, ensuring alignment with company goals and leveraging supplier relationships to drive cost savings and process improvements. Finally, I foster a collaborative and cross-functional work environment, working closely with executive leadership, department heads, and key stakeholders to align operational strategies with overall business objectives.

Princeton, Nj, Us

In this role I led end-to-end operations of billing and vendor compliance, including: chassis usage & migration invoicing, review of vendor submitted repair invoices, and rebill of user damages. I am responsible for prioritizing the execution of all billing related system enhancements, and coordinate closely with PMO and executive leadership to ensure a balance between development costs and returns. I place a strong focus on improving individual productivity and departmental efficiency by increasing data visibility and ensuring the right people have the right tools. Responsibilities include:• Leading four direct reports and 95+ indirect reports, while reporting to the Chief Financial Officer.• Directing a cross-functional team responsible for 400K+ daily EDI transactions from 250+ data originators throughout the United States, resulting in 500K+ billable line items on monthly basis.• Overseeing the monthly review of 41K vendor submitted invoices• Managing the execution and ongoing support of a newly designed billing engine integrated with Oracle EBS (May 2020 go-live)

Princeton, Nj, Us

In this role I supported requirements gathering throughout finance for all impacted business applications and related reporting needs. I also spearheaded the vendor identification and selection process for key functions, including: reporting, credit card processing, ETL tools, and learning management. My achievements for this role include:• Collection and prioritization of 250+ business requirements as part of a $60M organization wide redesign of business applications and implementation of Oracle EBS.• CSPO (Certified Scrum Product Owner) certification in 2018.

Princeton, Nj, Us

During this tenure I improved the overall customer experience relating to billing quality and dispute resolution. I focused on expanding reporting capabilities, enhancing root cause analysis, and improving overall data quality. Key accomplishments include:• Decreased balance of unresolved Motor Carrier disputes by 85%• Increased data match rates by 16% through partnership with key customers and third-party data originators.• Reduced dispute resolution timelines to 30 days on average across all customers, with high profile clients reduced to <10 days via "white glove" model.• Terminated gaps between front end reporting capabilities and business demands through development of SQL queries

Princeton, Nj, Us

As Manager of Accounts Receivable I spearheaded accounting software upgrades to re-engineer and modernize AR department processes, with benefits including: AR reporting dashboards, automated dunning letters, e-mail distributed statements, collector workbenches, and a fully customized dispute module. Key responsibilities and accomplishments include: • Led eight direct reports• Responsible for monthly collections across 4K+ customers of varying size from mom-and-pop trucking operations to global shipping/logistics organizations• Month over month increases in collections and decreased DSO across all customer segments• Overhauled invoice dispute logging procedures to ensure 72 hour acknowledgement window

Princeton, Nj, Us

In this role, I was responsible for steering the registration of 3K+ motor carriers as part of TRAC Intermodals daily chassis use program. As part of this effort I created a "single view” of a rapidly expanding customer base by consolidating data from unrelated systems into a customer relationship management (CRM) platform. I also leveraged Microsoft Excel macros and Microsoft Access databases to establish and improve methods for ad-hoc reporting on large incongruent data sets.

St. Louis, Mo, Us