Tom Lan is a Sales Executive.
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Business Market/Sales ExecutiveWave Broadband And Att Sep 2013 - Sep 2017San Francisco Bay AreaDevelop Wave Broadband and ATT business - Cable, High Speed Internet, Digital Voice in Bay Area.• Develop and maintain good relationship with apartment managers to increase business.• Identify potential serviceable buildings to expand business.• Approach new potential and previous customers and provide satisfied solutions.• Inspire team members to work hard and efficiently.• Keep the same pace with top management to boost good belief for all employees.• Support and suggest direct manager for better business belief.• Participate in the discussion of marketing tactics to gain more business opportunities.
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Account ExecutiveComcast Cable Communication Inc Sep 2008 - Dec 2012Developed Comcast Telecommunication Business-Cable, High Speed Internet, Digital Voice, and Xfinity Security Services in East Bay.• Approached potential sales opportunities by cold calling, referrals, events, retails, networking groups…. Built respected and trusted relationships with potential customers• Identified customer needs, analyzed Comcast service programs, consulted product/service value, and presented best solutions to meet/exceed customer needs.• Utilized applicable sales tools Ipad effectively (SMIS, Account Management, Account Plan and TAS) to process work orders, generate proper installation schedules, plan document progress as well as increase business opportunity in accounts.• Participated in pre-installations supports with technicians and Call Center departments to ensure services to be installed with full customer satisfaction.• Involved in troubleshooting problems after installation to ensure customers get satisfied in all activities, • Followed up customer concerns to improved my technical service skills and developed long trusted business relationships with customers.• Inspired team members to work hard and efficiently in working field.
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Sales EngineerGct Technologies Inc/Sunnyscape Inc Jan 2002 - Jan 2007Participated in the development of GCT marketing strategies. Expand GCT business in oil/gas, printer, and computer industry. •Improved GCT marketing management to keep its competitive advantages. Collected and analyzed marketing information from competitors and customers; Participated in discussing new marketing strategies and adjusting marketing mix in time to keep advantages of GCT products and services.. • Kept in close contact with customers to build long customer satisfaction and business relationship. • Integrated the advantages from the United States and China to build new business opportunity. Negotiated with Xerox, Canon, Sharp, Ricoh…. to get competitive printers. Negotiate with ITV (in China) to get competitive printing supply (Ink and Medium). Develop new document processing businesses for GCT. • Based on needs from GCT business partners and customers, got more competitive Oil/gas equipment (Gasoline pumps, Gasoline pump controller, Meters, valves, leak detectors), head units, and computer component from Adixen, IBM/Ikon, and China. Cultivated customers in oil/gas and computer industry.
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Vice General ManagerGuangdong Nanhuixing Ltd Jan 1996 - Jan 2001Developed the businesses of Xerox printers/ supplies, I/O oil/gas equipment, and Libert air conditioners/ UPS in South China. • Improved business cooperation with Xerox, I/O, and Libert to get their exclusive dealership in South China. • Promoted GNL products in oilfields, banks, and information departments in China. The annual sale was up to two millions (USD). • Tracked and solved customers’ concerns to maintain long business relationship. • Familiar with import and export trade.
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Petroleum EngineerTalimu Oilfild. West China Jan 1991 - Jan 1996Involved in the development of management to distribute and sell the self-used gasoline, oil, and crude oil.• Designed and supervised to build The First Desert Gas Station (Central Point two Gas Station) in China. • Participated in management for all self-used gas stations in the oilfield. 1. Reviewed and revised blue-prints for all self-used gas stations in the oilfield.2. Purchased and distributed self-used gasoline and oil for all self-used gas stations. 3. Adjusted cheaper pricing for all self-used gasoline and oil to match local market and eliminate waste.• Participated in managing and maintaining crude oil-pipeline. • Performed the oilfield's plans to sell and distribute crude oil.
Tom Lan Skills
Tom Lan Education Details
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Heilongjiang CollegeOil/Gas
Frequently Asked Questions about Tom Lan
What is Tom Lan's role at the current company?
Tom Lan's current role is Sales Executive.
What schools did Tom Lan attend?
Tom Lan attended Heilongjiang College.
What skills is Tom Lan known for?
Tom Lan has skills like Telecommunications, Voip, Wireless, Call Centers, Telephony, Broadband, Ip, Managed Services, Direct Sales, Mpls, Customer Retention, Ethernet.
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