Balanced career experiences for both Online & Offline as well as Sales & MarketingWith over five years at Dyson and previous strategic roles at IKEA Group, my expertise lies in pioneering eCommerce strategies and channelization to enhance direct business transformations. At Dyson, my mission aligns with driving sales initiatives that balance consumer demand with robust channel performance, underpinned by a strong commitment to customer satisfaction and financial results. My aim is to leverage diverse perspectives and a deep understanding of consumer behavior to deliver on our organizational goals.In my current role, I've developed a three-tier channel merchandising strategy and a promotional principle that accentuates channel specialties while minimizing channel conflicts. This strategy, coupled with a focus on building solid relationships with key accounts, has secured Dyson's outstanding brand presence and sustained profitability. By managing both P&L and operational oversight, I ensure that our monthly and quarterly targets are met, fostering a cohesive and successful retail and digital presence.
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Ecommerce DirectorDyson Sep 2019 - Nov 2024양천구, 서울특별시, 대한민국Managing Director (interim), APAC eCommerce & Japan, Korea eCommerce director Sales ManagementOrchestrate the sales initiatives for both eComm. & retail to avoid channel confliction, maximizing channels performance – Based on consumer demand, stock & product run-rate in each channelBusiness Strategy Develop & deployed 3 tier channel merchandizing strategy & promotional principle based on channel specialtyBuild online & retail channelization strategy to transform from indirect to direct business Build strong relationship with key accounts to secure outstanding brand presence via JBPP&L, Operational oversightHold full profit & loss to achieve monthly and quarterly target with Finance as well as balance sheet responsibility for the profitability of the businessManage day to day eCommerce and retail operations to ensure efficiency and to come up with business building blockseCommerce business management: Strategy, P&L, Manage 22 membersLead & manage 13 channels including brand eCommerce site and TVHS -Develop business strategy and e-commerce roadmap -Build channelization strategy to transform from indirect to direct business -Setting up of brand ecommerce site strengthening strategy -Build product merchandizing strategy by 3 tier product deployments to maximize channel performance -Media optimization : Reviewing SEM, DA and Re-targeting ROAS & agency performance -
Country Web, Ecommerce & Digital ManagerIkea Group Jun 2017 - Aug 2019SeoulLead and manage digital & eCommerce business - Owned platform optimization including P&L - Develop eCommerce strategy, KPI set up and annual eCommerce commercial plan & calendar - SEM strategy, media efficiency improvement and digital agency set upeCommerce commercialization - Develop UX project, conversion improvement to maximize the sales -
Country Web & Digital Manager이케아 Sep 2014 - Jun 2017 -
Sr. Brand Manager리바이스 Feb 2010 - Sep 2014KoreaBrand marketing: ATL, BTL, Online, CRM and PR, team leader Lead Levi’s main marketing windows -Plan annual marketing calendar on the basis of consumer research & market trend-Daily and monthly based business review & define challenges to build compelling marketing strategy -Set marketing & sales strategy in alignment with global marketing windows -
Brand Manager피자헛 Aug 2006 - Feb 2010Brand marketing: Delivery channel marketing & promotions-Lead new product development with R&D-Set Pricing strategy via consumer price sensitivity insight, validate purchase intent -Media planning & efficiency analysis : TVC, Online, BTL media -Build channel marketing strategy : Retail marketing, eCommerce-Lead CRM strategy & manage call centre -
Assistant Brand ManagerSk Communications Jan 2006 - Aug 2006KoreaeCommerce marketing -
ManagerAdidas Jun 2004 - Dec 2005KoreaDevelop CRM strategy & Loyalty program by each products & consumer segments
Frequently Asked Questions about Tom Lee
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Tom Lee's current role is Ecommerce Director | Transforming Business with eCommerce Strategy.
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2asahigroup-holdings.com, gsb.columbia.edu
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