Tom Lien

Tom Lien Email and Phone Number

Systems Operations Analyst at Nielsen @ Nielsen
new york, new york, united states
Tom Lien's Location
Ballston Spa, New York, United States, United States
About Tom Lien

As an ambitious and driven graduate from Rutgers University, specializing in Information Systems with a 3.5 GPA, my objective is to secure a full-time career position with a company that values a strong team player with a passion for learning new technological skills. I aspire to contribute my expertise in information systems and my ability to maintain and optimize software/hardware operations to a dynamic organization that fosters growth, innovation, and excellence:• Fluent in two languages, English and Vietnamese• Experienced with using large corporation applications: Jira, Slack, and AWS• Experienced in Java, JavaScript, Adobe ColdFusion, C#, MySQL, and PHP• Experienced with use of ERP/CRM software: Salesforce and SAP• Experienced with Widows and Unix based operating systems• Proficient in Microsoft Word, Excel, Access, PowerPoint, Outlook• Skilled and comfortable in Windows and Unix operating system environments• Skilled with Photoshop and Sony Vegas Studios• Familiar with Google products and tools: Google drive, docs, slides, and sheets• Worked with data analytic applications: Rapidminer and Aquadata

Tom Lien's Current Company Details
Nielsen

Nielsen

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Systems Operations Analyst at Nielsen
new york, new york, united states
Website:
nielsen.com
Employees:
41297
Tom Lien Work Experience Details
  • Nielsen
    Systems Operations Analyst
    Nielsen Feb 2019 - Present
    Queensbury, New York, United States
    • Assist internal engineers and clients with troubleshooting code, setting up SFTP infrastructure, and providing sample code in various programming languages.• Develop/maintain gitlab pipeline to support in migration of on-prem FTP server to cloud based SFTP server.• Maintain database, create accounts, and analyze log data for FTP/SFTP servers.• Monitor, troubleshoot, and report issues for various systems, software applications, and production environments across multiple Gracenote Company business units globally, while working remotely• Restart production and ensure the electronic transmission of television/movie products using PC, MAC OS, Unix, Linux, and Alpha computers• Multitask between various production systems, monitoring queues, replication, DMQ, Salesforce, PagerDuty, JIRA, and AWS
  • Td
    Operations Analyst
    Td Nov 2017 - Aug 2018
    Performed hardware/software troubleshooting and remote assistance for TD employees globally with technical issues. This also included using and maintaining databases such as Active directory and Mainframes.
  • Computershare U.S.
    Call Center Representative
    Computershare U.S. Oct 2017 - Nov 2017
    • Conducted outbound calls and interacted with shareholders for Computershare, a leading financial services company, to secure shareholder participation in critical investment decisions related to Vanguard funds.• Demonstrated technical expertise in using online research tools to support shareholders in meeting project deadlines and making informed investment decisions.
  • Kumon North America, Inc.
    Math And Reading Tutor
    Kumon North America, Inc. Sep 2016 - Jul 2017
    Worked as a math and reading tutor for Pre-K through high school students
  • Rde Systems
    Rutgers/Njit Senior Project - Software Development
    Rde Systems Sep 2016 - Dec 2016
    Worked with public health company, RDE Systems, to develop two applications using Agile project management methodology

Tom Lien Education Details

Frequently Asked Questions about Tom Lien

What company does Tom Lien work for?

Tom Lien works for Nielsen

What is Tom Lien's role at the current company?

Tom Lien's current role is Systems Operations Analyst at Nielsen.

What schools did Tom Lien attend?

Tom Lien attended Rutgers University - Newark.

Who are Tom Lien's colleagues?

Tom Lien's colleagues are Tony Alumba, Sudarat Kosamphan, Matt Tebrich, Michele Davis, Gurjit Kaur, Rodrigo Belloso Viveros, Jim Vitt.

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