Lead an educational services team that provides certified training to IT engineers on supply chain solutions. Focused on launching new supply chain products and services that help Supply Chain software corporations scale their businesses.- Leading a team of engineers and a PM to develop a new certification training program- Developed and executed the go-to-market strategy, including marketing, sales, and launch plan- Managed the product launch, including development, testing, and deployment- Driving new sales growth by developing and executing sales and marketing campaigns- Define, implement and drive execution of training requirements, workflows and plans- Use JIRA dashboard for monitoring overall project health and share internal and with our clients in weekly Steering Committee meetings

Oversee Tryon’s Delivery team to evaluate, map and implement a Software-as-a-Service (SaaS) WMS supply-chain solution and secure WMS go-lives.- Managed a staff of 10+ employees and oversaw work delivered by five offshore resources- Liaison between the Supply Chain Organization and internal stakeholders including Executive Team, Engineering, Finance and Manufacturing- Collaborated with the Global Supply Chain Managers, WMS Industrial Engineers, Material Planners, and Logistics Managers across all commodities- Managed product initiatives ranging from $30,000 to $3M engagements- Initiated and delivered implementation of a Software-as-a-Service (SaaS) WMS supply-chain solution- Created presentations, data visualizations, and executive summaries to support sales in negotiating implementation services- Increased revenue through a partnership with Blue Yonder (formerly JDA)- Established a new WMS and Cycle training program called "Tryon University"- Reduced new staff ramp-up time from 1 year to less than 1 month

Coordinated organization-wide supply chain software solution upgrades, providing strategic guidance to support business unit goals and partnering closely with IT, warehouse management, and department leaders across the Eastern North American regions.- Part of a project team that managed high visibility and high value programs to map and consolidate warehouses as part of a localization initiative- Led the development and implementation of JDA WMS upgrades and new installations- Managed a team to deliver the JDA software suite for upgrades and new warehouse implementation- Gathered data and built reports to help plan and streamline procurement for an IT merger- Generated statements of work, requests for proposals, and functional requirements documents- Created a training program for onboarding new IT staff members

Coordinated organization-wide supply chain software solution upgrades, providing strategic guidance to support business unit goals and partnering closely with IT, warehouse management, and department leaders across the Eastern North American regions.- Providing logistics solutions for refurbishment services under an AT&T partnership- Managed a team of 8 engineers and analysts- Oversaw software enhancement initiatives that reduced operating costs by $36 million- Provided engagement and management-level reporting, including advance excel data analysis- Partnered with Product Management, R&D, Engineering, and Operations teams- Tracked project milestones and deliverables, communicating with clients and coworkers- Collaborated with key senior regional management members to identify, prioritize, and assess risk- Gathered analysis of product enhancements and customer feedback- Worked with external/internal auditors to ensure SOX compliance

Member of a team that provided software implementations for AT&T mobile phone restorations and sales.- Continuously analyzed development work and activities to ensure minimal delays and call out potential risks to ensure optimal timelines for projects- Managed customer expectations and provided direct communication on project status, budget forecasts, risks and issues to company executives and project sponsors- Worked with external/internal auditors to ensure SOX compliance to ensure network security