Tom Lukman work email
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Tom Lukman personal email
As an Operations and Project Management Professional with a rich background in aviation operations and customer service, I bring a versatile skill set that span across operational efficiency, team leadership, and delivering exceptional customer experiences. With a strong foundation in process optimization and customer satisfaction, my approach is always centered on delivering results that matter.My commitment to excellence shines through in my problem-solving abilities, robust communication skills, and adaptability to rapidly changing environments. Proficient in navigating the intricacies of cross-functional teamwork, I excel at bridging gaps between different departments, ensuring cohesive efforts towards common goals.I am passionate about continuous improvement and leveraging analytical insights to spearhead initiatives that enhance efficiency, safety, and client engagement. Let’s connect to explore how we can bring about transformative change, together.
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Partnerships ManagerPristivoTel Aviv District, Israel -
Account ManagerPristivo May 2024 - PresentOr Yehuda, Tel Aviv District, Israel• Data Analysis: Analyze data from various feeds to identify trends and actionable insights for revenue optimization.• Revenue Improvement: Implement strategies based on data analysis to enhance revenue performance.• Partner Relationships: Maintain and develop strong relationships with existing partners in the industry.• Business Development: Actively acquire and onboard new partners to expand the company's network and drive growth. -
Account Manager And Ramp SupervisorQas Israel Mar 2022 - May 2024Israel• Managed American Airlines' operations at Ben-Gurion Airport, achieving earlier-than-scheduled departures.• Oversaw operations from aircraft arrival to departure, prioritizing safety and quality.• Applied process optimization to increase team efficiency and decrease aircraft turnaround times.• Led cross-functional teams, efficiently managing hundreds of aircraft turnarounds.• Enforced safety and quality standards, establishing high performance and reliability benchmarks. Integrated customer service excellence into operational procedures, enhancing client satisfaction and feedback. -
Customer Service SpecialistGett Jul 2021 - Feb 2022Tel Aviv, Israel• Managed over 100 daily customer emails, resolving issues, processing refunds, and ensuring satisfaction.• Contributed to defining team roles, streamlining customer service operations.• Liaised with suppliers to address delivery and product concerns, enhancing supply chain reliability.• Implemented resource strategies to reduce delivery delays and improve efficiency.• Optimized delivery routes based on traffic and weather, boosting service effectiveness. -
ProfilerIsrael Airports Authority - Iaa Jun 2018 - Oct 2019Lod, Central, Israel• Assessed passenger risk levels through interviews, adhering to security protocols.• Provided excellent customer service while ensuring vigilance and calm.• Cleared private flight passengers, including high-profile individuals, maintaining strict security standards.
Tom Lukman Education Details
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Full Stack Java Development
Frequently Asked Questions about Tom Lukman
What company does Tom Lukman work for?
Tom Lukman works for Pristivo
What is Tom Lukman's role at the current company?
Tom Lukman's current role is Partnerships Manager.
What is Tom Lukman's email address?
Tom Lukman's email address is to****@****ivo.com
What schools did Tom Lukman attend?
Tom Lukman attended John Bryce.
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