Senior researcher reporting to the managing partner. Responsiblities include account management, client relationships, developing proposals in response to client briefs, managing suppliers, supervising and mentoring colleagues, producing and presenting client deliverables.

• Taking responsibility for the direction and management of major client accounts.• Building and managing my department’s budget, P&L accountability for major accounts• Managing key client research projects for clients.• Ensuring all project deliverables are of the highest quality and provide input into client strategic thinking. • Adherence to, and promotion of, the company’s quality system.• Maximize business opportunities through establishing, developing and maintaining long-term relationships with clients.• Direct analysis through appropriate use of sophisticated multivariate tools.• Championing new market insights and delivering compelling thinking to client and industry forums.• Mentoring and guiding team members, including senior researchers. • Promoting AMR company values and assisting in AMR’s own marketing and HR

Research manager for the Insights & Innovation team at The Nielsen Company. Responsible for end-to-end project management and design

Management of research projects for BankWest Business. Primarily tasked with managing internal client satisfaction project concerned with measuring and improving employee satisfaction with BankWest business units.

Responsible for end-to-end project management for clients in the consumer sector. Successfully managed large-scale tracking and ad hoc research projects for Hungry Jacks, Novartis Consumer Health, TRUenergy, Michelin, Reflex Office Paper and others.

Responsible for contributing to quality market research on behalf of external clients operating in the FMCG sector including Kraft Foods / Cadbury Australia, Coca Cola Amatil, Simplot Australia, Fosters Group, Bulla Dairy Foods

Prepared and presented four tutorials weekly for Introduction to Marketing; to classes of approximately 20 students, and marked completed exams and assignments