Tom Manger Email & Phone Number

Pleasanton, Ca, Us

Manage a team of IT Managers, four division offices, and 80 program locations. Responsible for systems and networks, hosted services and vendor management. Budgeting, planning, purchasing and IT asset management. Adapt and document internal IT processes. Responsible for HIPAA & IT compliance, backups, business resumption and disaster recovery readiness.

Strategic planning and budgeting. CRM tool assessment and implementation. Office and data center moves. Project management. Network performance and application management.

Responsible for 24x7x365 production, integration, development and corporate IT environments including all systems and network management. Includes both Windows and LAMP systems on both physical and VMware virtual hosts. Built up a staff of managers, employees and contractors to build, move and operate redundant and load balanced colocation facilities and offices. Liaise between development, database, systems, networking, business and executive teams. Responsible for security, monitoring, compliance, backup and recovery, disaster recovery and ITIL management practices for all systems and networks. Responsible for both operational and capital budgets and for vendor negotiations. Managed several physical office and data center moves. Moved DR, integration and production environments into the Amazon AWS cloud.

Responsible for all aspects of systems & networks. Responsible for application and database development to automate guidebook publication. Solaris, Linux, Cisco, Apache, PHP, Postgres.

Managed team to maintain production & development systems and networks for website. Colocated systems were fully redundant and load balanced. Linux, Sun, Cisco, NetApp, Sybase, Veritas Cluster, Weblogic.

Managed a team of senior consultants providing HP-UX, Solaris, AIX, Tru-64, NT, MPE, EMC & Cisco services. Provided pre/post sales/technical support for all engagements within western region.

Provided design, implementation and assessment services for customers. Designed hardware configurations for ERP & E-Commerce systems. Designs included products from HP, Sun, IBM, Compaq, EMC and Cisco. Implemented HP Openview software products: HP-UX 9.X, 10.X and 11.00, MC/ServiceGuard, Network Node Manager, IT/Operations, OmniBack, Glance, MeasureWare, PerfView, Ignite/UX, and Logical Volume Manager. Recommended & implemented solutions for server & storage consolidation, performance tuning, disaster recovery, network & systems monitoring, and operations support.

Managed all aspects of IT infrastructure (UNIX systems, LAN/WAN systems, email, phone systems, CCTV & alarm systems). Coordinated internal teams, business partners, and customers to implement EDI with Baan ERP system.

Managed all aspects of corporate data center for U.S. based operations. Installed and maintained HP 9000 servers. Coordinated efforts to implement Baan and Oracle on a three-tier HP architecture. Responsible for scripting, system security, O/S upgrades, backups, and performance tuning of UNIX, Baan and Oracle. Implemented hot-site based disaster recovery plan for HP/UX systems. Responsible for moving data center and phone systems to a new facility.

Implemented and managed computing resources for a start-up company. Designed and implemented global email system (seven sites worldwide) using Lotus cc:Mail. Administrator for Novell 3.12, Cheyenne ArcServe, Lotus cc:Mail. Included all phases of LAN/WAN troubleshooting. Administrator for AT&T Merlin Legend PBX and Merlin Mail phone systems.