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Tom Marango Email & Phone Number
Operations and Administration Lead
at
Mizu limited
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✓ Verified Jul 2026
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Profile completeness 86%
Who is Tom Marango? Overview
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Quick answer
Tom Marango is listed as Operations and Administration Lead at Mizu limited, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Tom Marango.
Tom Marango previously worked as Chief Executive Officer at Mizu Limited. and Senior customer relation and staff performance manager. at Etihad Airways. Tom Marango holds Master'S Degree from University Of Roehampton.
Company email context
Email format at Mizu limited
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Mizu limited
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Profile bio
About Tom Marango
As a seasoned Senior Guest Manager, I am passionate about building lasting client relationships, driving guest satisfaction, and achieving business growth. With 15 years of experience in guest relationship management, I have honed my skills in understanding clients' needs, providing exceptional service, and fostering loyalty.My career has been marked by a track record of successfully managing key accounts and delivering tailored solutions to meet clients' objectives. I excel in identifying opportunities for upselling and cross-selling, contributing to revenue growth while ensuring guest retention and loyalty.I am known for my ability to lead cross-functional teams, collaborating with sales, marketing, and support to develop and execute guests-centric strategies. My dedication to guests success is evident in my commitment to addressing inquiries promptly, resolving issues effectively, and consistently exceeding guests' expectations.I understand the importance of adapting to changing market trends and guest preferences in today's dynamic business environment. I'm committed to staying up-to-date with industry best practices and embracing innovative technologies to enhance the guest's experience.My goal is to continue delivering exceptional guest service, fostering strategic partnerships, and contributing to the overall success of my organization. I am excited about the prospect of connecting with like-minded professionals, sharing insights, and exploring opportunities to drive guest satisfaction and business growth
Current workplace
Tom Marango's current company
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Mizu Limited
Website
AeroLeads page
5 roles
Tom Marango work experience
A career timeline built from the work history available for this profile.
Chief Executive Officer
Mizu Limited.
Regulatory Compliance Strategic Partnerships and Alliances Performance and Accountability: Board Relations: Social Responsibility and Sustainability: Customer and Client Relations Talent Acquisition and Development: Public Relations and Communication: Performance Monitoring: Innovation and Technology Corporate Governance: Stakeholder Relations: Business Development and Growth Financial Management: Decision-Making Leadership and Management: Setting the Strategic Direction:
Senior Customer Relation And Staff Performance Manager.
Customer and Stakeholder Relations Innovation and Improvement Project Management Compliance and Policy Adherence Quality Control Decision-Making Reporting and Documentation CommunicationProblem Solving: Work Allocation and Resource Management Performance Monitoring Goal Setting and Strategy Team Building Leadership and Team Developmen
Apr 2007 - Dec 2020
Chief Concierge
Emirates Palace Mandarin Oriental
Team Leadership Guest Services Customer ServiceKnowledge of the Area: Resource Management Safety and Security Record Keeping: Technology Training and DevelopmentCost Control: CollaborationSpecial Services: Continuous Improvement:
Jan 2006 - Mar 2007
Customer Service Representative
Kenya Power And Lighting Company
Customer and Stakeholder Relations Innovation and Improvement Project Management Compliance and Policy Adherence Quality Control Decision-Making Reporting and Documentation CommunicationProblem Solving: Work Allocation and Resource Management Performance Monitoring Goal Setting and Strategy Team Building Leadership and Team Developmen
Jan 2003 - Dec 2005
1 education record
Tom Marango education
FAQ
Frequently asked questions about Tom Marango
Quick answers generated from the profile data available on this page.
What company does Tom Marango work for?
Tom Marango works for Mizu limited.
What is Tom Marango's role at Mizu limited?
Tom Marango is listed as Operations and Administration Lead at Mizu limited.
Where is Tom Marango based?
Tom Marango is based in Nairobi County, Kenya while working with Mizu limited.
What companies has Tom Marango worked for?
Tom Marango has worked for Mizu Limited, Mizu Limited., Etihad Airways, Emirates Palace Mandarin Oriental, and Kenya Power And Lighting Company.
How can I contact Tom Marango?
You can use AeroLeads to view verified contact signals for Tom Marango at Mizu limited, including work email, phone, and LinkedIn data when available.
What schools did Tom Marango attend?
Tom Marango holds Master'S Degree from University Of Roehampton.
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