Tom Marshall

Tom Marshall Email and Phone Number

Head of Merchant Growth @ B&Q
London, GB
Tom Marshall's Location
London, England, United Kingdom, United Kingdom
About Tom Marshall

Professional Sales Leader & Marketplace Category Growth Expert I’m building the UK’s best marketplace at B&Q. I was one of the first joiners and helped to build ecommerce participation to over 35% of total revenue.With a proven track record in leading high-impact sales and account development strategies, I bring over seven years of experience in driving market growth and building strong, profitable relationships in the technology and e-commerce sectors.

Tom Marshall's Current Company Details
B&Q

B&Q

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Head of Merchant Growth
London, GB
Website:
diy.com
Employees:
13317
Tom Marshall Work Experience Details
  • B&Q
    Head Of Merchant Growth
    B&Q
    London, Gb
  • B&Q
    Head Of Marketplace Promotions
    B&Q Feb 2024 - Present
    London Area, United Kingdom
    2 years in, B&Q Marketplace is scaling fast.💹 Share of online sales reaching 38%, +16pts YoY🚿 More choice than ever: over 1.2 million products, from ~1,100 sellers📢 50% of marketplace customers had never shopped with us before.I now look after all Marketplace Promotions on B&Q, helping customers discover the best deals across leading brands.
  • B&Q
    Key Account Manager
    B&Q Jul 2022 - Feb 2024
    London, England, United Kingdom
    Working across B&Q & Kingfisher to create the UK's best marketplace for both buyers & sellers. I was one of the first joiners and built the following categories from day one : Heating & Cooling, Kitchen, Bathroom & Electrical. I maintained close relationships with Marketplace Vendors to grow marketplace GMV.As we ran a lean team, I also looked after Merchant Experience for the first year and built processes for returns, seller disputes & seller engagement until we had scaled enough to hire.I built Promotions into a significant portion of Marketplace GMV within 2 years, managing Directors & Stakeholders between Tech, 1P & Marketplace to ensure alignment and cross functional planning was aligned and executed on time & within budget.
  • Wowcher
    National Sales Manager
    Wowcher Feb 2020 - May 2022
    London, England, United Kingdom
    I managed the Sales and Buying Teams in a B2B sales environment. I built a team in my own vision growing from 3 to 10 superstars in just over a year. I was responsible for one of the highest revenue teams in the business, accountable for over 70% of company revenue, rising to over 90% during COVID 19.I developed commission structures, recruitment, training, and personal development of the sales team including KPI setting and monitoring.I continued to identify and source new strategic partners to continually expand our range of offers and drive incremental revenue for the business.My day to day role consisted of leading and motivating new business acquisition and account management teams & ensure a consistent pipeline of new offers to our subscribers.Other responsibilities include: Hiring, training, mentoring and reporting to the CEO weekly.
  • Wowcher
    Team Leader
    Wowcher Aug 2019 - Feb 2020
    London, United Kingdom
    I was responsible for the Electronics category & surpassed all monthly and yearly revenue records for the entire business. Demonstrated YOY growth as high as 70% in Wowchers biggest category during Q4 2019. I was also responsible for coaching and guiding 2 direct reports that both exceeded targets in their respective categories.
  • Wowcher
    Senior Account Manager
    Wowcher Mar 2019 - Aug 2019
    London, United Kingdom
    Drove incremental revenue for the business using existing accounts & bringing on a scope of new business. Year on Year growth consistently exceeded 100%
  • Zen Educate
    Account Manager
    Zen Educate Sep 2018 - Mar 2019
    London, United Kingdom
    I worked as an account manager for Zen Educate, a technology company that saves schools money by automating the supply recruitment process & giving power back to schools & teachers.I introduced schools across London to Zen Educate and saved them time & money.
  • Cannes Lions International Festival Of Creativity
    Business Development Executive
    Cannes Lions International Festival Of Creativity Feb 2018 - Sep 2018
    London, United Kingdom
    I connected Advertising agencies with Cannes Lions Products. I was responsible for the full life cycle of a proposal from prospecting to negotiation & closing.
  • Wowcher
    Key Account Manager
    Wowcher Sep 2016 - Feb 2018
    London, United Kingdom
    Wowcher is one of the biggest daily-deals site in the UK with a subscriber base of over 17 million users and 82% brand awareness in the UK. I managed and developed new and existing business accounts that worked with Wowcher & Living Social. The role required full life-cycle managements of the sales process including negotiating, deal prep, support, consulting and growth. The role required creativity to respond to changing demands and consistently find new solutions to problems. I demonstrated the ability to establish relationships, multi-task, and crucially, conduct independent research to expand the range of offers to Wowchers subscribers.
  • The Challenge
    Senior Mentor
    The Challenge Jul 2012 - Jul 2016
    North London
    • Lead 12 young people on a three-week expedition • Responsible for their well being and safety throughout • Required strong interpersonal skills as well as an adaptable and flexible nature • On call 24 hours a day five days a week• Collaborated with other workers to create fun and interactive sessions to inspire and educate young people
  • Alexandra Park School
    Teaching Assistant
    Alexandra Park School Sep 2011 - Apr 2012
    North London
    • Responsible for the well being of three young people with special educational needs • Enabled them to exceed their predicted target grades for GCSE’s• Supervised & coordinated groups of 20-30 GCSE students• Developed weekly lessons plans and goals tailored to various skill and learning levels• Communicated between parents, students, and teachers

Tom Marshall Skills

Curriculum Design Workshop Facilitation Teaching Youth Mentoring Curriculum Development Communication Social Media Training Time Management Special Education Young People Youth Engagement Youth Development Higher Education Team Leadership Research Event Planning English Customer Service Teamwork Leadership Sales Marketing Business Development Digital Marketing Account Management Recruiting Sales And Marketing

Tom Marshall Education Details

Frequently Asked Questions about Tom Marshall

What company does Tom Marshall work for?

Tom Marshall works for B&q

What is Tom Marshall's role at the current company?

Tom Marshall's current role is Head of Merchant Growth.

What schools did Tom Marshall attend?

Tom Marshall attended University Of Sussex, University Of Colorado Boulder, Alexandra Park School.

What are some of Tom Marshall's interests?

Tom Marshall has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Science And Technology, Animal Welfare.

What skills is Tom Marshall known for?

Tom Marshall has skills like Curriculum Design, Workshop Facilitation, Teaching, Youth Mentoring, Curriculum Development, Communication, Social Media, Training, Time Management, Special Education, Young People, Youth Engagement.

Who are Tom Marshall's colleagues?

Tom Marshall's colleagues are Karol Pierzchalski, Nahah Nanan, Shahbaz Ahmed, Diego Sergio, Leonardo Marin, Luiz Neto, Callum Shannon.

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