Tom Mclean

Tom Mclean Email and Phone Number

Senior Technical Writer at Forescout @ Forescout Technologies Inc.
san jose, california, united states
Tom Mclean's Location
Carleton Place, Ontario, Canada, Canada
Tom Mclean's Contact Details

Tom Mclean personal email

n/a
About Tom Mclean

I have worked for two decades as a professional writer and marketer almost exclusively in the hi-tech industry, with 15 of those years spent working in telecommunications. I’m independently-motivated and accustomed to meeting deadlines in high-pressure situations by exercising excellent research, writing and communication skills, as well as the ability to rapidly understand technology. Leveraging these skills, I have a unique capacity to converse confidently and efficiently with product/engineering experts and stakeholders to learn complex technical information, and then rapidly translate that information into effective user documentation and compelling marketing collateral. Product marketing skills:• Writing promotion-focused whitepapers, brochures, datasheets, and web content• Marketing launch planning and execution• Product launch planning and execution• Trade show planning and execution• Trade show booth work, press interviews, and customer lead development• In-person and online presentations, seminars, and demonstrations• Video collateral scripting, planning, execution and publishing• Product photography, graphics editing, and document layout• Competitive intelligence gathering, analysis, and marketing response strategyTechnology writing skills:• Educational whitepapers, as well as business plans and solution proposals• Company-internal product/project plans and manufacturing guides• Structured customer user manuals, user guides, quick-start pull-outs, etc. • Expertise with MS Word, including style and template creation and manipulation • Familiarity with Adobe publishing and graphic design products• A natural technical inclination and the ability to learn rapidly• Independent capacity to verify technical accuracy of externally-published documents

Tom Mclean's Current Company Details
Forescout Technologies Inc.

Forescout Technologies Inc.

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Senior Technical Writer at Forescout
san jose, california, united states
Website:
forescout.com
Employees:
1025
Tom Mclean Work Experience Details
  • Forescout Technologies Inc.
    Senior Technical Writer At Forescout
    Forescout Technologies Inc. Feb 2023 - Present
    Ottawa, Ontario, Canada
    Cysiv was acquired by Forescout. The acquisition was completed in January of 2023.
  • Cysiv
    Senior Technical Writer
    Cysiv Mar 2020 - Present
    Kanata North Ward, Ontario, Canada
  • Third Bridge
    Internet Consultant
    Third Bridge Apr 2017 - Present
    London, United Kingdom
    As a veteran of the internet technology space, I offer independent writing and consulting services for telecommunications companies and vendors, investment firms and other interested parties about the relative strengths and weaknesses of technologies and major players in the internet technology deep packet inspection (DPI) and policy control industry. Drawing on an extensive depth and breadth of knowledge, I make the often confusing space of DPI-based network policy technologies… Show more As a veteran of the internet technology space, I offer independent writing and consulting services for telecommunications companies and vendors, investment firms and other interested parties about the relative strengths and weaknesses of technologies and major players in the internet technology deep packet inspection (DPI) and policy control industry. Drawing on an extensive depth and breadth of knowledge, I make the often confusing space of DPI-based network policy technologies comprehensible to laypersons. Besides general consulting on the DPI network policy space for carrier and enterprise networks of all tiers, I specialize at explaining the following subjects with expertise:-Traffic Management (congestion management and cost-savings use cases)-Usage Management (bandwidth counting and charging use cases)-Cyber Security (carrier networks and enterprises)-Traffic Classification-The Role and Impact of Industry Standards across Network Types-Subscriber Engagement (tailored customer experiences and communication)-Software Defined Networks (SDN) and Network Function Virtualization (NFV)-Regulatory Restrictions and Considerations (obstacles, pitfalls and strategies)-Front-end Product Procurement (sales and request for proposal (RFP) processes)-Major industry vendors and their general strengths and weaknesses-Comparative industry relationships (vendor partners, competitors, and customers) Show less
  • Health Standards Organization (Hso)
    Proposal Writer Market Development (One-Year Contract)
    Health Standards Organization (Hso) Nov 2018 - Dec 2019
    Ottawa, Canada Area
    Reporting directly to the President of HSO's Global Programs, this “jack-of-all-trades” role combined functions of sales support, proposal coordination, proposal writing (RFP response), sales engagement, product marketing, marketing communications, client support and the development of internal workflows.-Coordinated and wrote over two dozen client and partner proposals for the development of health services standards and assessment programs.-Managed CRM records for leads… Show more Reporting directly to the President of HSO's Global Programs, this “jack-of-all-trades” role combined functions of sales support, proposal coordination, proposal writing (RFP response), sales engagement, product marketing, marketing communications, client support and the development of internal workflows.-Coordinated and wrote over two dozen client and partner proposals for the development of health services standards and assessment programs.-Managed CRM records for leads, opportunities, and contacts.-Served as the front-end support contact for clients, partners and the public who made inquiries through HSO’s website about standards and assessment products and programs. -Coordinated many proposals/actions, including and reflecting the needs of various stakeholders (executive, business unit, legal, etc.) in a highly fluid work environment.-Produced or contributed to assorted company and product marketing collateral, including brochures, infosheets and executive PPT presentations. Show less
  • Sandvine
    Product Marketing Manager
    Sandvine Jun 2011 - Apr 2016
    Ottawa, Ontario
    -Developed detailed strategic product marketing campaigns for various software products and hardware products covering all forms of collateral – web forums, brochures, datasheets, videos/animations, PowerPoint presentations, etc.-Gave talks at industry conferences addressing technical business problems affecting the telecom industry, while marketing Sandvine products and solutions in the discussions.-Developed, reviewed, revised and wrote 75% of the proposal response Q&A database… Show more -Developed detailed strategic product marketing campaigns for various software products and hardware products covering all forms of collateral – web forums, brochures, datasheets, videos/animations, PowerPoint presentations, etc.-Gave talks at industry conferences addressing technical business problems affecting the telecom industry, while marketing Sandvine products and solutions in the discussions.-Developed, reviewed, revised and wrote 75% of the proposal response Q&A database covering all products and platforms.-Conducted competitive analysis of company and competitive products/features to create powerful messaging designed to sell.• Applied the principles of Pragmatic Marketing to external product and feature messaging for a clear, benefits-oriented approach to user, buyer, and technical evaluator messaging.-Developed and launched Partnership Program to facilitate marketing, sales, support and training for Sandvine products, including automated e-learning courses. Show less
  • Sandvine
    Lead Technology Writer
    Sandvine Nov 2008 - Apr 2016
    I researched, wrote, verified and maintained over 95% of Sandvine's industry whitepapers from November 2008 until April 2016, covering all aspects of the network policy control DPI portfolio of solutions and products. I was primarily responsible for crafting messaging strategies, identifying technological competitive advantages, and leveraging my rapid understanding of the subject matter to produce objective and compelling whitepapers designed to persuade the technical evaluators… Show more I researched, wrote, verified and maintained over 95% of Sandvine's industry whitepapers from November 2008 until April 2016, covering all aspects of the network policy control DPI portfolio of solutions and products. I was primarily responsible for crafting messaging strategies, identifying technological competitive advantages, and leveraging my rapid understanding of the subject matter to produce objective and compelling whitepapers designed to persuade the technical evaluators (gatekeepers) of the telecommunications customer base.Many samples are available upon request. Show less
  • Sandvine
    Proposal Team Lead
    Sandvine Mar 2009 - Sep 2011
    Kitchener, Canada Area
    -Under my management, the global RFX win rate rose by 10%, with win rates in one continental region rising 22%.-Developed and implemented comprehensive RFP win/loss and ROI analysis covering 2007-2011.-Specialized at analyzing complex technical RFP documents to determine strategic sales approaches for responses.-Managed a team of three writers, oversaw their career plans and provided general mentoring for best practices and approaches.-Developed, maintained and enforced the RFP… Show more -Under my management, the global RFX win rate rose by 10%, with win rates in one continental region rising 22%.-Developed and implemented comprehensive RFP win/loss and ROI analysis covering 2007-2011.-Specialized at analyzing complex technical RFP documents to determine strategic sales approaches for responses.-Managed a team of three writers, oversaw their career plans and provided general mentoring for best practices and approaches.-Developed, maintained and enforced the RFP response end-to-end process.-Trained RFP coordinators, sales personnel and other stakeholders to understand and follow the company’s RFX process.-Was frequently sought out by other departments and stakeholders for advice regarding solutions, products, best practices, and messaging approaches.• Designed and developed detailed Visio shape library to represent Sandvine network elements by sourcing and working with contracted graphic artists.-Authored several internal and external documents, including whitepapers, product guides, performance benchmarking guides and internal process flows. Show less
  • Sandvine
    Proposal Specialist
    Sandvine Dec 2008 - Sep 2011
    Kitchener, Canada Area
    -Responded to over 200 highly complex telecom industry RFP tenders, 90% of which contained 300 or more required feature inquiries.-Wrote 95% of the content of each RFP response myself, including converting engineering-level technical interpretations into marketing messaging designed to sell.-Specified agenda and organized conference calls for RFP response planning.-Issued assignments to various stakeholders to complete specific RFP areas, and drove RFP response projects through the… Show more -Responded to over 200 highly complex telecom industry RFP tenders, 90% of which contained 300 or more required feature inquiries.-Wrote 95% of the content of each RFP response myself, including converting engineering-level technical interpretations into marketing messaging designed to sell.-Specified agenda and organized conference calls for RFP response planning.-Issued assignments to various stakeholders to complete specific RFP areas, and drove RFP response projects through the schedule to completion (project management).-Provided full concept and copy-editing services for maximum document clarity, quality and marketing impact.-Frequently updated and maintained an internal knowledge base of RFP questions and answers. Show less
  • Northern Digital Inc. (Ndi)
    Marketing Writer, Photographer, And Graphics Editor
    Northern Digital Inc. (Ndi) Nov 2005 - Nov 2008
    Kitchener, Canada Area
  • Northern Digital Inc. (Ndi)
    Technical Writer
    Northern Digital Inc. (Ndi) Jul 2005 - Nov 2008
    Kitchener, Canada Area
  • Research In Motion
    Technical Writer
    Research In Motion Jan 2005 - Jun 2005
    Kitchener, Canada Area
  • Alcatel-Lucent
    Technical Writer
    Alcatel-Lucent Jun 1999 - Jan 2003
    Ottawa, Canada Area

Tom Mclean Skills

Product Marketing Product Management White Papers Sales Engineering Project Management Wireless Marketing Proposal Writing Tcp/ip Copy Editing Journalism Internet Protocol Lte Marketing Writing Process Development Photoshop Messaging Video Marketing Online Video Marketing Commercial Product Photography Online Journalism Lean Manufacturing Agile Methodologies Content Management Xml Management Technical Communication Technical Writing Process Management Mobile Devices Telecommunications Sip Voip

Tom Mclean Education Details

Frequently Asked Questions about Tom Mclean

What company does Tom Mclean work for?

Tom Mclean works for Forescout Technologies Inc.

What is Tom Mclean's role at the current company?

Tom Mclean's current role is Senior Technical Writer at Forescout.

What is Tom Mclean's email address?

Tom Mclean's email address is tm****@****ine.com

What schools did Tom Mclean attend?

Tom Mclean attended Carleton University.

What skills is Tom Mclean known for?

Tom Mclean has skills like Product Marketing, Product Management, White Papers, Sales Engineering, Project Management, Wireless, Marketing, Proposal Writing, Tcp/ip, Copy Editing, Journalism, Internet Protocol.

Who are Tom Mclean's colleagues?

Tom Mclean's colleagues are Kiramatullah Khan, Manimala Tangudu, Monique Sadoff, Mukesh Saini, Arpit Burnwal, Luis Vielma, Leila Terzic.

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