My team of portfolio coordinators and I manage a diverse range of property services and a growing national and international network of service providers. At OnDeed, my continual focus is on property compliance, management and sales which takes the pressure off our clients.

• Sound knowledge of Agile, Scrum and Kanban Project Management. • Oversaw the coordination of project schedules, resources and equipment for small and large building renovations specialising in bathrooms and extensions. • Liaised with clients, suppliers, council and contractors to identify and define project requirements, scope and objectives. • Monitored and reported on key project milestones to completion and within budget.• Financial and invoice processing.

• Collaborated with Urban Growth, owners corporations, agents, developers, builders and key contractors.• Facilitated the property settlement process, organised with the builders for both minor and major defects and repairs, including resolving major building issues and facilitating further building improvements to multiple sites.• Sound knowledge of the BCA, AS1851/12, WHS.• Developed and implement recurring tasks and operational plans. • Managed enquiries through email, phone and in person.• Invoicing and financial processing, finalise orders and payments. • Experience in event management. Participated in 3 building launches.• Secured further buildings for management and strata.• Experienced in training 2 employees. Evaluated employee performance by providing direction, correction, or additional training.• Facilitated the settlement process.• Overseeing contractors and inspecting completed jobs.•. Supervising grounds staff.• Overseeing security, fire prevention, and other safety systems.• Created and uploaded content for the BuildingLink website.• Experienced in access devices management and security.• Liaising with local council, urban growth and consultants.• Maintained a safe residential, office and community environment.

• Provided assistance to 4 strata managers in 2 offices collectively along with administrative duties, logistics management, email correspondence, preparing electronic and paper strata records and strata searches.• Organised and managed meetings, created agendas, taking and distributing minutes and following up on action items.• Provided customer service and information via telephone, email and in person.• Provided training to new staff.• Experience in Repairs and Maintenance, emergency repairs, action items and following up work orders.• Experienced in resolving competing issues and handling complaints.• Contributed to company promotion projects.