Provide vision and leadership for daily operations of Account Management and Recruiting. Direct strategy for client retention, account growth and order fulfillment. Oversight of talent acquisition and training of staff in sales, account management and recruiting. Co-Chair Quality Assurance Committee evaluating and maintaining standards of performance and care. Review and evaluate performance of recruiting managers, account managers and sales staff. Member of Executive Steering Team leading strategic planning in accordance with company goals. Maintain cohesive environment and promote collaboration across all functional areas. -Led recruiting and fulfillment efforts generating more than 100 million in annual revenue. -Successfully implemented Source recruiting structure, establishing a 600% increase in ability to acquire and deploy new nurse talent.-Drove improvement in employee performance by establishing recognition and reward program.-Provided keen oversight to management of more than 11,200 nurse assignments annually.-Authored “Intelligent Mix” staffing model achieving more than 20% annual savings in labor costs for client hospitals.-Played integral role in sales efforts to procure EMR conversion project contracts with clients such as UCSF, Wake Forest University, Alameda County, and USC Keck.-Co-led process improvement initiatives to increase efficiencies throughout the organization.

Provide vision and leadership for daily operations of Account Management and Recruiting. Direct strategy for client retention, account growth and order fulfillment. Oversight of talent acquisition and training of staff in sales, account management and recruiting. Co-Chair Quality Assurance Committee evaluating and maintaining standards of performance and care. Review and evaluate performance of recruiting managers, account managers and sales staff. Member of Executive Steering Team leading strategic planning in accordance with company goals. Maintain cohesive environment and promote collaboration across all functional areas.

• Generate business opportunities for new and existing clients to increase profitable revenue within my designated sales region. Coach and support team members to meet their goals and focused targets within their respective areas of responsibility. • Sustain, strengthen and develop existing client relationships to ensure continued growth, client satisfaction and customer loyalty establishing Fastaff as the leader in Rapid Response delivery for the industry.

Lewis-Gale Medical Center, Roanoke, VAHCA Virginia Health SystemEstablishes standards and procedures, and work with supervisory staff to plan schedules and ensure adequate service. Inspects and evaluates physical condition of hospital, and submits recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space. Periodically inventories supplies and equipment. Reads trade journals to keep informed of new and improved methods, technology, products, supplies, and equipment. Organizes and directs departmental training programs, resolves personnel problems, hires new employees, and evaluates employee’s performance and working relationship. Work closely with C-suite and department heads on continuous environmental planning. - Participated on various vendor/product selection committees to facilitate selection of new software, equipment, and services.- Coordinate with department directors to plan and implement multiple projects.- Consulted on health-care specific sales processes and wrote sales article for corporate publication.- Conduct patient rounding with clinical staff to ensure quality of care.

Symbio Solutions, Dallas, TXAn industry leader in web based, health-care vendor management and scheduling technology.Formulate all sales and marketing strategic planning initiatives for this SAAS based health-care technology company. Prepare formal proposals in competitive bid scenarios. Establish strategic partnerships/joint ventures and work collaboratively with operations, R&D, finance, IT and all operating divisions to determine product strategies, create effective marketing programs, establish new product introduction/launch strategies, and resolve post-launch problems. Manage a national sales team through 5 direct reports. Report to the CEO- Created an inside sales department increased sales presentations from less than 50 sales meetings in 2006 to 230 sales meetings in 2007, 332 sales meetings in 2008, and 266 sales meetings YTD for 2009.- Eliminated non-essential staff and marginal performers, recruited top performing sales team and promoted and trained Director of Business Development and four new Regional Sales Directors. Selected and implemented Salesforce.com as our CRM product improving efficiency and effectiveness. - Instituted new sales strategies, controls and metrics, and transitioned the function from a product to a solutions focus, established a “return for performance” culture in the sales organization that nearly tripling sales from 2006 to 2007.- Supported Regional Sales Directors and conducted high level sales meetings. Maintained high level relationships with current clients- Developed sales road map and established both an “A” and “B” pipeline across all product lines. Analyzed existing sales channel relationships and developed all new sales strategy focused on market leaders with the ability to drive sales and market presence.

Directed all client services for nearly 400 client facilities nationwide. Recruited trained and promoted top level management team that rapidly developed an operating synergy and executed a consultative client service and retention initiative, improving overall operating performance and productivity.- Created roles and responsibilities for both a Director of Account Management and Director of Implementation. Promoted, trained and developed key personnel allowing me to focus additional efforts towards growth and productivity strategies.- Developed performance review process for account managers and restructured compensation for account management and Implementation to include performance incentives.- Devised strategy of consulting with clients regarding per-diem volume and conversion towards long-term contracts resulting in greatly improved quality and continuity for clients and a dramatically increase of productivity and revenue for Symbio.- Organized and conducted “Executive Steering Committee” meetings with clients and vendors ensuring fruitful and lasting “partnerships.”- Co-chaired an R&D effort that led to the introduction of three new products and two additional service lines garnering the industry’s best customer satisfaction rating and increasing total market share.- Identified and promoted a Senior Director of Client Services allowing me to transition to VP of Sales and Client Relations.