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Tom Need Email & Phone Number

Senior Manager Information Technology at Novita
Location: Greater Adelaide Area, Australia 6 work roles 2 schools
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Current company
Novita
Role
Senior Manager Information Technology
Location
Greater Adelaide Area, Australia
Company size
290 employees

Who is Tom Need? Overview

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Quick answer

Tom Need is listed as Senior Manager Information Technology at Novita, a with 290 employees, based in Greater Adelaide Area, Australia. AeroLeads shows a matched LinkedIn profile for Tom Need.

Tom Need previously worked as Information Technology Service Delivery Manager at Novita and Corporate Support Manager at Tpg Telecom. Tom Need holds B.Cs, Computer Science from University Of Adelaide.

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Novita

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Profile bio

About Tom Need

I have 20 years’ experience in the IT field largely within the ISP customer delivery space. I have always had a keen interest for technology and I have enjoyed my time building the teams and departments that I have been a part of.• Key expertise.Networking routers / switching / wireless / security.Cisco, Juniper, Huawei, OneAccess.Customer management and interaction.Project management.Incident management (ITIL certified).Team building, Management, leadership and mentoring.Systems integration and development.Process development and implementation.

Current workplace

Tom Need's current company

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Novita
Novita
Senior Manager Information Technology
australia
Website
novita.org.au
Employees
290
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6 roles · 26 years

Tom Need work experience

A career timeline built from the work history available for this profile.

Senior Manager Information Technology

Current
Novita

Adelaide, South Australia, Australia

Jun 2022 - Present

Information Technology Service Delivery Manager

Novita

Adelaide, South Australia, Australia

Manager for ICT services at Novita.

Mar 2021 - Jul 2022

Corporate Support Manager

Tpg Telecom

Adelaide

Manager of multiple staff and teams within the TPG groups for the Business, Corporate, Enterprise, and Government sectors.Corporate accounts teamAccount and service related inquiries.Manual billing.Contract and Credit management.Legacy account management.Corporate provisioning teamsProvisioning of corporate grade telecommunication services.Fibre delivery teams.Mobile fleets.MPLS network deployment.Customer WAN network design and implementation.High level customer technical discussionsPre-sales for complex technical solutions.Final technical escalation from internal teams.Provisioning for multiple brands including Internode, Adam, iiNet, TransACT, AAPT and TPG.Project management teamsDelivery of Mid to large Internet and WAN networking solutions for Corporate Customers.Customer communication and updates.Project documentation and tracking.Third party carrier commercials and escalations.Integration teamsDevelop and implement workflows and processes for automatic deployment of services.Development of internal tools for provisioning and support.Migration strategies for legacy customers between different networks in the group.Customer service improvements

Mar 2005 - Mar 2021

Senior Technical Specialist

Internode

Adelaide

Overview:1. Provide Pre-Sales and planning for Corporate Customer Networks and internal special projects.2. Fully implement and install Corporate Customer solutions and networks and deploy internal special projects.3. Provide quality control for the Corporate Projects department4. Provide post implementation support for Corporate Customers and internal special projects.5. Technical lead within the Corporate Projects and Corporate Sales departments. 6. Investigate, evaluate, and develop new technical solutions.

May 2005 - Jan 2015

Corporate Projects

Internode
Mar 2007 - Mar 2010

Business Analyst.

Eds Corporation - Australia
2001 - 2004 ~3 yrs
Team & coworkers

Colleagues at Novita

Other employees you can reach at novita.org.au. View company contacts for 290 employees →

AK Amritpal Khokhar Amritpal Khokhar Colleague at NovitaAdelaide, South Australia, Australia View → NS Nikki Stephenson Nikki Stephenson Colleague at NovitaGreater Adelaide Area, Australia View → AM Amy M. Amy M. Colleague at NovitaModbury, South Australia, Australia View → FM Fiona Mercer Fiona Mercer Colleague at NovitaAdelaide, South Australia, Australia View → ER Edward Ralph Edward Ralph Colleague at NovitaAustralia View → KW Kate Westley Kate Westley Colleague at NovitaFulham Gardens, South Australia, Australia View → KD Kathy Dautzenberg Kathy Dautzenberg Colleague at NovitaAdelaide, South Australia, Australia View → TA Terri Aparcana Terri Aparcana Colleague at NovitaGreater Adelaide Area, Australia View → TN Toan Nguyen, Phd Toan Nguyen, Phd Colleague at NovitaGreater Adelaide Area, Australia View → AD Amanda D'Alessandro Amanda D'Alessandro Colleague at NovitaGreater Adelaide Area, Australia View →
2 education records

Tom Need education

Education record

Pembroke
FAQ

Frequently asked questions about Tom Need

Quick answers generated from the profile data available on this page.

What company does Tom Need work for?

Tom Need works for Novita.

What is Tom Need's role at Novita?

Tom Need is listed as Senior Manager Information Technology at Novita.

Where is Tom Need based?

Tom Need is based in Greater Adelaide Area, Australia while working with Novita.

What companies has Tom Need worked for?

Tom Need has worked for Novita, Tpg Telecom, Internode, and Eds Corporation - Australia.

Who are Tom Need's colleagues at Novita?

Tom Need's colleagues at Novita include Amritpal Khokhar, Nikki Stephenson, Amy M., Fiona Mercer, and Edward Ralph.

How can I contact Tom Need?

You can use AeroLeads to view verified contact signals for Tom Need at Novita, including work email, phone, and LinkedIn data when available.

What schools did Tom Need attend?

Tom Need holds B.Cs, Computer Science from University Of Adelaide.

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