Tom Olson Email & Phone Number

Lead a growing Property Management Division with over 50 contracts along the Delaware and Maryland coasts. Supervise a team of top flight managers improving client property values and impacting the quality of life experienced by thousands of families. Properties include; single family, town home, condominium and high rise communities throughout the area. In addition to supervisory duties of all contracts, manage a 2200 property ocean front community. Amenities / services include; world class tennis facilities (34 courts), public safety, aquatics (1/2 mile oceanfront, 12 outdoor and indoor pools), fitness centers, marketing, retail, food service, maintenance and year round recreational programs. Combined gross revenues $20 million+, 260 employees with a full complement of capital projects, programs and services under management.

Responsible for management of a 1700 property private Country Club Community including championship Golf Course, Food and Beverage, Security, Tennis, roadways, playgrounds, walking trails, swimming and year round social and civic programs.Managed over 2 million dollars in capital improvementsIncreased standards for facility conditions through goal setting and daily monitoring of progressCompleted 2 of the past 3 years with fiscal surplus' of $200k+Planned and executed a redesign of gate entrances, Clubhouse entrance and subdivision gateways enhancing the curb appeal of the community and increasing property values.Secured a 20 year ground water irrigation permit extension avoiding a $250k capital outlay and $50k in additional annual operating costs

CEO of an 8,400 property community providing a full compliment of amenities that include; golf, marinas, multiple food & beverage outlets, pools, tennis, public works and police services. Increased the value of fixed assets, owned by the Community by $8.3 million. In addition to an $8.3 million investment in physical plant, increased cash and cash equivalents by over 40% during the same period.Achieved $170,000 budget surplus despite operating during the worst economic recession on Maryland's Eastern Shore in the last 30 years.Achieved the best food and beverage financial results in the last 40 years.Built a $1.75 million community center in only 10 months, delivering project on time and under budget.Completed a $480,000 swim and racquet club capital project on time and under budget.Implemented an effective membership communications program, including website and printed newsletter redesigns and added new video newsletters, greatly enhancing communications with Community members.;Implemented a customer service plan at the Yacht Club restaurant resulting in a favorable customer wait staff rating of 95% and a food taste rating of 90%.Completed a 4-year, $2 million golf course drainage improvement project on time and under budget.Won a major construction lawsuit, returning more than $70k to Community coffers

Scranton, Pa, Us

.Instructed Graduate School students in the subject of Organizational Dynamics. Responsible for: preparing lesson plans and presenting the topic of Organizational Dynamics which studies the integration of skills, disciplines and human behavior in a work setting. Motivation, power, control, communication and Management by Objectives are key components of the course

Report to a 7 member Board of Directors in this 1,800 property second home community containing 36 miles of roadway, 2000+ acres of forest land, indoor/outdoor pools, community center, parks, trails, lakes, dams, bridges and year round recreational programming. Led operational components including: fiscal, security, public works, administration, community relations and leisure services. Responsible for a staff of 80+ full and part-time employees together with multi-million dollar capital and operational budgets. Key accomplishments include: Completed more than 4.2 million dollars in capital improvements.Re-engineered organizational staffing to combine positions and streamlined operations resulting in a 10% decrease in expenses.Achieved a 6 figure budget surplus in each year of employment.Generated over $600k in additional revenues through new revenue sources and improved accounts receivable management.Completed more than 4 million in capital projects including new buildings, dams and road reconstruction.Property values increased by more than 40% during my tenure.

Mba, Business Management

Master Of Public Administration - Mpa, Public Administration