Tom Opalinski Email & Phone Number

Cranberry Township, Pennsylvania, Us

Annexus Health is the leading healthcare technology company that is revolutionizing the patient access journey by delivering innovative solutions, including tech-enabled services, that reduce financial and administrative burdens to improve access, speed, and adherence to critical care.

Tomball, Texas, Us

• Managed IT Infrastructure and Security for all business functions across North America.• Developed a Cybersecurity Readiness Program to include policies and procedures aimed at satisfying controls and ensuring compliance within the ISO, NIST and CMMC frameworks. • Formed a companywide security training and awareness campaign for 5500 employees.• Managed datacenter migrations to cloud services that allow for cost flexibility, resiliency, were scalable, quick to deploy and enabled low cost proof of concepts.• Created an IT Infrastructure and Operations M&A runbook to drive integration.• Responsible for architecting new cloud initiatives.• Maintained an Azure SQL database warehouse for use with Tableau.• Designed an Azure VWAN across 3 US regions with S2S VPN connections to over 90 locations.• Consolidated local file storage systems to more modern, cost-effective centralized services.• Managed a migration of Sage financial systems to a third-party hosted vendor and implemented annual disaster recovery simulations.• Performed discovery and analysis of IT service contracts uncovering significant annual savings.• Managed vendor relationships. • Provided leadership, mentoring, and coaching to team members.

London, Gb

• Selected as a key member of a centralized governing IT body that acted as the backbone for business technology and transformation enablement so that operating companies could generate cost savings, reach higher goals and increase revenue using the best tools and methods possible.• Developed a foundational cloud reference architecture (including Cybersecurity) for a Hybrid Cloud environment that enabled operating companies to extend their network and on-premise infrastructure and IoT solutions into the Azure cloud securely.• Promoted infrastructure and Cybersecurity standards and made service recommendations based on the business needs of the operating companies.• Created technical design principles for areas such as Identity, Cybersecurity, Group Based Licensing and Data Protection. • Organized workshops around the design for Enterprise Mobility and Cybersecurity.• Deployed global SD-WAN networks for Microsoft Azure Express Route connections.• Performed IT due diligence for a company acquisition in India.• Worked with Asia entity to collect data and simplify the IT hosting model to establish secure connectivity.• Developed secure architecture and engineered IaaS solution for migration of two on-premise SAP environments to Azure.• Performed cost analysis on Cloud Infrastructure resulting in a 60% annual savings.

• Managed a global team on infrastructure projects and drove standardization across all Omega sites.• Implemented a cloud first strategy and reduced the data center footprint by migrating systems to Azure resulting in greater flexibility and reliability.• Ensured that standards and procedures were followed during design and implementation phases of all information systems.• Monitored IT systems globally to achieve the highest level of infrastructure performance.• Developed an IT outage escalation process for when system wide critical issues occurred.• Managed all vendor maintenance agreements and negotiations for enterprise infrastructure projects.• Managed and mentored members of the IT Service Desk to help provide rapid response and on-time resolution to all user issues.• Directed the deployment of a global wireless infrastructure. • Collaborated with expense management company to enhance control and visibility of voice and data costs.• Operated with continual focus on reducing cost and complexity.• Successfully expanded the entire IT infrastructure into 11 countries in preparation for an ERP migration.• Implemented a managed print services agreement with a charge back model that automatically reduced overall printing costs.• Designed a resilient WAN topology, reducing downtime for all major sites in the organization.• Served as project manager twice to relocate the company's data center and telecom systems.• Architected a full mesh network with optimization and compression capabilities using SD WAN.• Utilized the WAN as-a-service model to provide low latency accessibility to four geographically located Azure regions. • Implemented a change control policy to manage IT changes in a rational and predictable manner so that staff could plan accordingly and minimize downtime due to change.• Established company policies for onboarding and exiting employees so that IT security was not compromised.

• Provided staff support for administrative tasks and projects relative to the • Desktop, Wide Area Network, Local Area Network and Telephone functions. • Monitored problem management database and followed up with assigned personnel to ensure timely resolution of problems. • Isolated problem trends and ensured that troubleshooting efforts were completed for recurring problems until permanent solutions were found. • Ensured that decisions made to improve the overall customer support of the Help Desk were continually carried through. • Performed duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service. • Provided Helpdesk leadership by projecting a positive attitude.

• Planned and maintained all network functions for 4 main sites. • Ensured both WAN and LAN operated at maximum efficiency with proper security. This included frame relay telecommunications connections associated with Cisco Router and Fiber optic connectivity as well as IPSEC site to site VPN's with ASA and Watchguard firewalls. • Responsibilities included maintaining comprehensive documentation describing the network's layout and operational considerations. • Assisted the Director in preparing the IT budget by recommending purchases of hardware, software and system maintenance purchases needed to operate the network, servers and desktop PC’s.

• Maintained the desktop and server systems in an office environment by tracking activity, performing upgrades of software, maintaining computer hardware, addressing questions about technical problems. • Improved efficiency by evaluating system processes. • Implemented failover equipment and offsite disaster recover solutions for all critical systems. • Products supported were RightFax, Exchange, DEC Mainframe hardware, Windows Storage Servers, FTP appliances, Symantec Antivirus and Seagate Backup exec for all data backups.