Tom Opalinski Email & Phone Number

Cranberry Township, Pennsylvania, US

Annexus Health is the leading healthcare technology company that is revolutionizing the patient access journey by delivering innovative solutions, including tech-enabled services, that reduce financial and administrative burdens to improve access, speed, and adherence to critical care.

Tomball, Texas, US

• Managed IT Infrastructure and Security for all business functions across North America.
• Developed a Cybersecurity Readiness Program to include policies and procedures aimed at satisfying controls and ensuring compliance within the ISO, NIST and CMMC frameworks.
• Formed a companywide security training and awareness campaign for 5500 employees.
• Managed datacenter migrations to cloud services that allow for cost flexibility, resiliency, were scalable, quick to deploy and enabled low cost proof of concepts.
• Created an IT Infrastructure and Operations M&A runbook to drive integration.
• Responsible for architecting new cloud initiatives.

London, GB

• Selected as a key member of a centralized governing IT body that acted as the backbone for business technology and transformation enablement so that operating companies could generate cost savings, reach higher goals.
• Developed a foundational cloud reference architecture (including Cybersecurity) for a Hybrid Cloud environment that enabled operating companies to extend their network and on-premise infrastructure and IoT solutions.
• Promoted infrastructure and Cybersecurity standards and made service recommendations based on the business needs of the operating companies.
• Created technical design principles for areas such as Identity, Cybersecurity, Group Based Licensing and Data Protection.
• Organized workshops around the design for Enterprise Mobility and Cybersecurity.
• Deployed global SD-WAN networks for Microsoft Azure Express Route connections.

• Managed a global team on infrastructure projects and drove standardization across all Omega sites.
• Implemented a cloud first strategy and reduced the data center footprint by migrating systems to Azure resulting in greater flexibility and reliability.
• Ensured that standards and procedures were followed during design and implementation phases of all information systems.
• Monitored IT systems globally to achieve the highest level of infrastructure performance.
• Developed an IT outage escalation process for when system wide critical issues occurred.
• Managed all vendor maintenance agreements and negotiations for enterprise infrastructure projects.

• Provided staff support for administrative tasks and projects relative to the
• Desktop, Wide Area Network, Local Area Network and Telephone functions.
• Monitored problem management database and followed up with assigned personnel to ensure timely resolution of problems.
• Isolated problem trends and ensured that troubleshooting efforts were completed for recurring problems until permanent solutions were found.
• Ensured that decisions made to improve the overall customer support of the Help Desk were continually carried through.
• Performed duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service.

• Planned and maintained all network functions for 4 main sites.
• Ensured both WAN and LAN operated at maximum efficiency with proper security. This included frame relay telecommunications connections associated with Cisco Router and Fiber optic connectivity as well as IPSEC site to.
• Responsibilities included maintaining comprehensive documentation describing the network's layout and operational considerations.
• Assisted the Director in preparing the IT budget by recommending purchases of hardware, software and system maintenance purchases needed to operate the network, servers and desktop PC’s.

• Maintained the desktop and server systems in an office environment by tracking activity, performing upgrades of software, maintaining computer hardware, addressing questions about technical problems.
• Improved efficiency by evaluating system processes.
• Implemented failover equipment and offsite disaster recover solutions for all critical systems.
• Products supported were RightFax, Exchange, DEC Mainframe hardware, Windows Storage Servers, FTP appliances, Symantec Antivirus and Seagate Backup exec for all data backups.