Tom Panopoulos Email & Phone Number

Ontario, Canada

• Manage a team of North American based technical consultants, providing services to large complex organizations.• Successfully manage delivery of services throughout the life cycle of projects including expectation alignment, resource assignments, revenue forecasting, and invoicing.• Working with business unit executives, peers and technical staff to build and deliver consultant skills enablement workshops.• Managed the training team for one year, during a transition period, whose mandate was to build, administer and teach technical courses to end clients, business partners and internal IBM employees.

Markham, Ontario

• Led, directed and provided guidance to a team of Project Managers as well as Business and Technical Analysts, who provided high quality custom development and support for a wealth management client base. • Overall responsibility for client relationships, project delivery, application customization and support.

Toronto, Ontario

• Responsible for upholding and improving client relationships, overseeing new software development, managing escalated production support issues, developing project timelines, producing implementation plans and recovery strategies. • Additional involvement included business analysis, documentation of functional specifications, requirements gathering, test case creation and execution.

Markham, Ontario

• Effectively managed a department of 35 business and programming analysts, and 3 team leads mandated to provide quality technical support and new software development for a suite of applications.

Toronto, Ontario

• Team Lead for a group of twelve developers and business analysts. • Prioritized, planned and coordinated activities required to meet deadlines. • Directed, trained and provided guidance to staff. • Account manager of a large mutual fund client.

Toronto, Ontario

• As part of the acquisition from TD, working with the RT team, successfully managed the project to transfer over $50 billion of assets to Royal Trust.

Toronto, Ontario

• Project management and business analysis within the financial software space. • Successfully completed projects to automate Eltra/DCS settlements, FMC, CDS, SWIFT, and OIS.

Toronto, Ontario

• Administered mutual fund portfolios by coordinating security settlements, pricing securities, and evaluating portfolios.

Business Administration Diploma; Applied Arts, Technology

Canadian Securities Course, Financial Securities

Associate'S Certificate In It Project Management, Project Management