Tom Phillips Email & Phone Number

Cardiff, Wales, United Kingdom

Primarily, my role is to:Deliver a premium, genuine and tailored customer service experience which exceeds customers' expectationsAct as a role model; inspiring and guiding the team with dedication, integrity and genuine warmthDrive sales by monitoring the team's KPIs and lead by example with exceptional serviceWork with the store leadership team to ensure clarity of business plan is cascaded throughout the teamProvide an in depth knowledge of the brand and products to… Show more Primarily, my role is to:Deliver a premium, genuine and tailored customer service experience which exceeds customers' expectationsAct as a role model; inspiring and guiding the team with dedication, integrity and genuine warmthDrive sales by monitoring the team's KPIs and lead by example with exceptional serviceWork with the store leadership team to ensure clarity of business plan is cascaded throughout the teamProvide an in depth knowledge of the brand and products to customers and the teamActively engage and undertake duties that supports the store operations Delivering team briefs and contribute to team meetingsSupporting the store management in assisting with team developmentOpening and closing of the store, oversee cash collections & bankingAdditionally, I provide styling advice to both male and female customers, as well as visually merchandising mannequins and the shop floor when necessary. Show less

Cardiff, Wales, United Kingdom

As a Sales Assistant, I was primarily responsible for providing high level customer service and styling advice associated with a high end luxury brand of clothing, as well as expert knowledge on the brand, its's archive and new collections as well as Vivienne Westwood herself.As the in-store visual merchandiser, I had the responsibility for merchandising the Cardiff store (mannequins, rails, accessory destinations, layout etc.) to maximise sales and efficiently manage stock.

Lyon, France

My role as intern in the international office at ESDES centers on helping international students at the university in any way that I can. This ranges from aiding them with any queries they have, to sending email reminders, ensuring that their portfolios are up to date, organizing cultural activities for the students and generally making them feel welcome in a new city and at a new institution. My role is also to assist my colleagues with general office duties which can include research… Show more My role as intern in the international office at ESDES centers on helping international students at the university in any way that I can. This ranges from aiding them with any queries they have, to sending email reminders, ensuring that their portfolios are up to date, organizing cultural activities for the students and generally making them feel welcome in a new city and at a new institution. My role is also to assist my colleagues with general office duties which can include research, filing, data entry and communicating with other departments within the university. Show less

I worked in this position full time for 2 months either side of the summer holidays and have continued on a part time basis in addition to attending University since September.My role in the school involves working in a special unit with children who have autistic spectrum condition and associated learning difficulties. The key purpose of this role is to help them become successful learners and to manage their own lives as independently as possible so that they fulfil the maximum of their… Show more I worked in this position full time for 2 months either side of the summer holidays and have continued on a part time basis in addition to attending University since September.My role in the school involves working in a special unit with children who have autistic spectrum condition and associated learning difficulties. The key purpose of this role is to help them become successful learners and to manage their own lives as independently as possible so that they fulfil the maximum of their potential. A major task in this role is supporting them in their access to mainstream education in the wider context of the school, accompanying them to lessons and providing a level of support and encouragement so that they experience full inclusion in the class room.Key Responsibilities:-Providing support to children with mathematics, reading and writing on an individual, class and small group basis-Helping to develop learning activities and adapting appropriate materials -Motivating and encouraging pupils -Assisting with marking and correcting work-Attending meetings and reviews -Helping with school events, trips and activitiesKey Competencies:-Understanding of how children learn -Strong level of written and spoken English-Strong numeracy skills-Strong IT skills-Able to follow instructions-Able to plan and prioritise regular and irregular tasks-Able to clarify and explain instructions to pupils-Able to communicate effectively with pupils -Able to motivate pupils to learn -Able to build good relationship with children, teachers, parents and carers-Able to assist with the organisation of the learning environment-Able to work as part of a team Show less

International Business Management, Business, Management, Marketing, And Related Support Services

Activities and Societies: Football, Futsal Current Modules Studied: -Digital Business -Financial Planning for Business -French.

A Levels, Business

-A* in Business Studies -Captain of School Football Team -Regular involvement in fundraising for national and local charities e.g.

Gcse

Whilst studying at Dyffryn Comprehensive I achieved 13 GCSE's A*-C. During my time there, I took part in extra curricular activities which.