Tom Phipps Email & Phone Number

Victoria Bc

The Risk & Insurance function at BC Ferries is a small but fun team. We manage the complete commercial insurance portfolio, as well as a self insurance program to assess and track all claims under commercial deductible levels. All third party claims and first party claims at all levels are handled by my team. Also in the portfolio are the Business Continuity and the Enterprise Risk Management programs. My responsibilities: Accountable for ensuring BC Ferries has a comprehensive insurance program that incorporates risk transfer solutions, including establishing optimal insurance coverage; investigating new insurance products; managing the relationship with insurers and brokers, and overseeing all insurance claims. Responsible for establishing and leading the company's commercial insurance portfolio, self insurance program, and claims management function, to effectively balance corporate risk exposure with cost, while promoting efficiency and value creation. Effectively collaborate with internal and external stakeholders at all levels to create and implement programs designed to eliminate or reduce risk. This includes building risk models; developing the risk function by hiring, training, and mentoring staff; enhancing systems and processes; establishing policies, governance and reporting structures, as well as being an agent for the creation and management of a comprehensive risk-based change management program within the organization. Responsible for the functional development and implementation of Enterprise Risk Management (ERM) and Business Continuity. Promote and facilitate the incorporation of a consistent approach to risk management into the culture and strategic planning processes of BC Ferries that supports decision making and resource allocation at both the operational and strategic levels.

Victoria, Bc Canada

The IA department at UVic has a key role to facilitate organization-wide understanding of, and compliance with, university policies and procedures. The current focus is to improve our department and build our role focusing on 4 key areas:1. Risk Focused - Align Internal Audit so it directly contributes to the achievement of UVic’s strategic business priorities, financial objectives, and operational initiatives2. Diverse Skills – Continually advance the Internal Audit Team’s skills and knowledge so it can deliver valued assurance, advice and insight3. Trusted Partner - Maintain and safeguard Internal Audit’s independence , while strengthening the partnership with management and the Audit Committee in pursuit of common goals4. Innovation - Promote innovation and continuous improvement in order to establish UVic as a leader for its integrated approach to Internal Audit and risk management

Yvr

Key Achievements• Developing a comprehensive Business Continuity Plan to be used as strategic tool in managing risk and directing resources o Establishing a process for engaging all business functions in creating the BCP Risk Register and in assigning accountabilities for risks and action plans• Successfully create and deliver on annual risk-based audit plans each year focusing on operational, regulatory, and financial risks o 98% of all audit recommendations agreed to and implemented by Management o Focus on strategic priorities (cost management, process efficiencies, and revenue recoveries)• Development, promotion, and continuous improvement of Internal Audit function o Integration of Internal Audit into all functional areas of the business with projects being actively requested directly from other business units o Resulted in addition of two new staff auditor positions within first two years, despite hiring freeze in all other departments• Developed a continuous audit and compliance program for operational groups to manage regulatory and operational risks focused on safety, security, and contract management o Included development of audit programs used by operational personnel for ongoing self-audits o Developed and delivered a training program to all operational personnel that now perform the audits o Continued leadership, active participation, and support for operational audits as the programs continue to evolve• Uncovered and managed investigation of five separate fraud/theft cases involving both employees and third parties o All investigations resulted in thorough process reviews with substantial changes to business processes being recommended and implemented to strengthen the system of internal controls and reduce risk• Over $1.7 million in revenue recoveries from internal audits over the past 4 years• Active management, supervision, and development of two audit staff positions

Key Achievements• Managed corporate risk and insurance portfolio including all insurance programs. Average reduction in premiums of 8%, totalling $600,000, across all insurance lines in first year.• Evaluated insurance risk tolerance levels and performed analysis of coverage resulting in the elimination of key coverage gaps and better alignment of insurance retention with overall company risk appetite• Developed and implemented physical loss prevention program to address key process control weaknesses. Resulted in direct savings of $200,000 in the first 6 months.• Liaised and communicated with all business units to set action plans for physical loss risk mitigation and creation of a tracking and scoring system for follow-up and accountability on all risk management action plans • Created and taught a focused risk mitigation and loss prevention program for operational personnel to leverage learnings from individual locations to the company as a whole• Prepared monthly Corporate Finance and Risk Management reports for Management, the Board, and Audit Committee to report on trends and compliance with all risk management policies and procedures.• Oversaw compliance with policies and controls for temporary investment portfolio totalling up to $1 billion• Led a marketing project for property insurance program consisting of $8 billion in assets

Cia, Certified Internal Auditor

Ca, Chartered Accountant

Bba, Accounting And Marketing