• I manage the Dry Hire equipment, looking after the booking from start to end, handling enquiries and preparing quotes, chasing leads and following up enquiries.• I support the Operations Manager with operational logistics, including locating equipment, sub-hiring to cover equipment shortages, booking trucking and carnets• I assist the Project Managers with Hire bookings, managing the minor projects from confirmation of booking to the preparation and dispatch of equipment, crew, accommodation and transportation ensuring the completion of appropriate systems records and documentation .• I also act as an escalation point, and point of expertise, advising on technical, product, procedural and customer issues.• From February 2014 I also look after the companies Instagram account (see link below), and contribute articles to the SSE Audio Group Website (see link below).

During my time at Cloud One I progressed from Production Assistant to a Senior Production Assistant, to the sole Production Manager. My day to day tasks included:• Working on tender preparation with the Director of the company.• Technical specification of small to large-scale jobs with a variety of differentscopes. From lighting, AV and sound provision at large awards dinners to smallacoustic performances.• Costing & budget management, making sure that budgets are set and adhered to.• Liaised with internal departments such as Technical and Manufacturing. Workingtogether to make sure the right components are put together to ensure jobs gosmoothly.• Booking specialist suppliers, transport and freelance crew.• Attended site visits with clients, making sure that all variables and problems areidentified before the quoting stage is completed.• Line management of Technical and Production team. Booking all crew forwarehouse work on a monthly basis.• Arranged logistics for shows making sure that deadlines are met.• On site production management on arena jobs at the NIA / NEC / ICC such as theBirmingham City FC Annual Dinner (2011, 2012 and 2013), Voice in a Millionarena tour (2012), Birmingham Children’s Hospital Winter ball (2012).• General administration duties such as dealing with crew and supplier invoices, making sure all pre-production paperwork and show files are completed to thehighest standard.• Client management, building a relationship with our clients to encourage asuccessful working relationship.• From July 2013 I was responsible for all the social media that Cloud Oneused such as Instagram and Twitter.