• Managed large regional/international upgrades, modifications to our neutral host systems with multiple installation and integration partners and employees across CONUS/OCONUS military bases and other government facilities within.• Directed, coached, and developed the region’s field team consisting of Field Operations Managers and Field Engineers to include account, escalation management of base command to meet Boingo’s business needs.• Provided overall financial management and accountability for assigned region to track expense against P&L statement.• Directed regional personnel in the management of system lifecycle of region venues.• Allocated resources across the region as new venues, systems, or feature sets are deployed.• Worked with peer leadership within cross-functional teams in efforts to steer the maintenance of existing accounts, improved customer satisfaction and increased revenue, while maintaining budgets to ensure optimal profitability.• Experienced managing multiple simultaneous projects through different contractors and multiple employee groups required. • Proven ability to schedule complex projects to deliver them on time and under budget. • Highly Technical Manager with experience of complete Broadband, Wireless, DAS, WiFi and RF telecom networks.• Experienced in maintaining live networks with 24/7/365 operations for service restoration, upgrades, and performance monitoring.• Experienced in gathering and organizing data, making logical decisions, and implementing solutions.• Experienced in Salesforce, JIRA, Oracle, Sharepoint, Microsoft Office tools and ticketing systems.• Extensive experience managing and leading people in geographically diverse areas within US and International.• Extensive written and verbal communication and interpersonal skills.• Extensive knowledge of networking ( LAN, WAN, Wi-Fi, DAS, RF, fiber transport and wireless backhaul).

• Managed large regional upgrades, modifications to our neutral host systems with multiple installation and integration partners and employees across CONUS/OCONUS military bases and other government facilities.• Directed, coached, and developed the region’s field team consisting of Field Operations Managers and Field Engineers to include account, escalation management of base command to meet Boingo’s business needs.• Provided overall financial management and accountability for assigned region to track expense against P&L statement.• Directed regional personnel in the management of system lifecycle of region venues.• Allocated resources across the region as new venues, systems, or feature sets are deployed.• Worked with peer leadership within cross-functional teams in efforts to steer the maintenance of existing accounts, improve customer satisfaction and grow revenue, while maintaining budgets to ensure optimal profitability.• Experienced in managing multiple simultaneous projects through different contractors and multiple employee groups required. • Proven ability to schedule complex projects to deliver them on time and under budget. • Highly Technical Manager with experience of complete wireless, DAS,WiFi, RF telecom networks.• Experienced in maintaining live networks with 24/7/365 operations for service restoration, upgrades, and performance monitoring.• Experienced gathering and organizing data, making logical decisions, and implementing solutions.• Extensive experience managing and leading people in geographically diverse areas.• Extensive written and verbal communication and interpersonal skills.• Extensive knowledge of networking ( LAN, WAN, Wi-Fi, DAS, RF, fiber transport and wireless backhaul).

• Managed large regional upgrades, modifications to our neutral host systems with multiple installation and integration partners and employees across military bases, government facilities and US airports.• Directed, coached, and developed the region’s field team consisting of Field Operations Managers and Field Engineers to include account, escalation management of base command to meet Boingo’s business needs.• Provided overall financial management and accountability for assigned region to track expense against P&L statement.• Directed regional personnel in the management of system lifecycle of region venues.• Allocated resources across the region as new venues, systems, or feature sets are deployed.• Worked with peer leadership within cross-functional teams in efforts to steer the maintenance of existing accounts, improve customer satisfaction and grow revenue, while maintaining budgets to ensure optimal profitability.• Experienced in managing multiple simultaneous projects through different contractors and multiple employee groups required. • Proven ability to schedule complex projects to deliver them on time and under budget. • Highly Technical Manager with experience of complete wireless, DAS,WiFi, RF telecom networks.• Experienced in maintaining live networks with 24/7/365 operations for service restoration, upgrades, and performance monitoring.• Experienced gathering and organizing data, making logical decisions, and implementing solutions.• Extensive experience managing and leading people in geographically diverse areas.• Extensive written and verbal communication and interpersonal skills.• Extensive knowledge of networking ( LAN, WAN, Wi-Fi, DAS, RF, fiber transport and wireless backhaul).

Installation of public internet circuits (fiber, T1, fixed wireless)Utilize various distributions methods (Ethernet, xDSL, CMTS, WiFi)Conduct site survey of local area and buildingsIdentify typical and unique building architecture, floor plans and construction techniquesUS Government Unified Facility Criteria (UFC) (as required)Base Exterior Architecture Plan (BEAP) (as required)Manage subcontractor bid requirementsPrepare area installation schedulePrepare Statement of Work (SOW)Review installation subcontractor bid packagesMonitor and manage installation subcontractor(s) (wiring, racks, radios, electronics, link radio alignments, etc.) performance in accordance withSOWBudgetQuality standardsEnsure that all necessary keys or card keys are available to access utility chases, telecom rooms, electrical rooms, attics and roofs are available when neededOversee the preparation of as-built installation drawings in accordance with customer requirementsSupport engineers during testing phaseNetwork monitoring and incident responseInstall and configure switches, wireless controllersPerform analysis and diagnosis of complex networking problemsInside plant engineering experience, cable/telecommunications and WiFi design, installation and optimization experience.Experience with Wi-Fi access point and wireless controller configurations on Ruckus and Cisco equipment.Proficiency with Microsoft Office & VisioProficiency with switch configurations, including VLANs, trunking vs. access and other port settingsA working understanding of DHCP and DNSIP addressing and subnettingKnowledge of Wireless technology, including 802.11 b/g/n and point-to-point radioKnowledge and/or experience with microwave radios (BridgeWave,Ruckus, Siklu, Ubiquity), Cisco switching, routing and wireless equipmentExperience with installation and maintenance of outdoor fixed wireless systems, including microwave, millimeter wave and unlicensed 5.8 GHz radiosMulticast IPTV experience.

Experienced Structured cabling technician, Cat. 5e, Cat 6 and Fiber optic cabling.Provide trouble shooting and repair on Wireless/WiFi Access Points.Installation of new Aruba AP-134/AP-224 IEEE 802.11n/ac 450Mbps-1.27Gbps Units.Demonstrating and coaching behaviors that ensure quality customer service.Conducting on-site inspections to evaluate Wireless Access Points are operable and location.Experienced on Cisco Switches, programming and maintenance.Experienced with Ruckus Zone Director, Wireless Access Points, 7731 radios.Experienced with Bridgewave GE 60 and 80 series radios.Experienced with Falcon UPS backup systems.Experienced with Site Surveys, Heat Maps, Quality Inspections.

Responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best customer service possible.Provides leadership and manages overall direction for the Field Service Technician team to ensure 100% customer satisfaction..•Supporting new employees through training and future development •Demonstrating and coaching behaviors that ensure quality customer service •Training existing Installers/Technicians on changing processes, procedures and technologies. •Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards •Monitoring and coaching to improve team and individual performance •Managing fleet-related processes including vehicle maintenance and upkeep•Addressing escalated customer and/or employee issues

Interviewed customers to qualify and secure mortgage banking products.Maintained a pipeline of 1 million dollars in volume.Managed financing options for builders and customers.Promoted Bank products with Marketing ideas and programs offered by Banks.Developed relationships with builders, realtors and banking personal.Managed risk credit management within construction financing.Part of product development teams within separate banks.

Asia Pacific Core Products (CDMA,TDMA,GPRS,GSM,1xRTT,UMTS,BWA) Accountable for vendorengineering and management as well as managing 3rd party vendors and equipment managed RFP's.Coordinated with Project management team specializing in project field implementation, operational andlogistical coordination.Managed Construction supervisors and 3rd party vendors for site readiness.Arranged efforts of all installation, commissioning and integration partners.Developed technical support (GTAC) Asia Pacific market for wireless, pre-sales, installation commissioning andintegration activities.Established and developed resource planning both skilled resources and special tool requirements for forecastedwireless products/solutions for complete deployment/readiness.Core Prime Interface for Nortel Networks customers in regards to all pre-sales, installation andcommissioning/integration/deployment project activities of all assigned wireless products.Participated in GCCS for new wireless products/solution in.

Responsible for budget constraints and management of direct reports/contractors.Coordinated with Project management team specializing in project field implementation, operational andlogistical coordination.Responsible for project and managing a team of highly skilled technical resources both RFT and sub-contractorsto assist customer facing accounts.Responsible for job planning, installation, administration and job closing for all assigned job projects includingSwitch/Cell sites install/removal, Wins server and Carrier upgrades and additions, MOP's, RFP's.Serve as a Prime Interface for assigned area or projects to anticipate and ensure that all required responsibilitieshave been identified and expedited to meet job milestones and deliverables to help support VO supportedactivities in market.Provide Nortel management representation in customer project meetings, installation job conferences, jobclosing and hand-off completion meetings.Provide timely and effective communication to direct reports and.

Responsible for job planning, implementation, administration and job closing for all assigned job projects using MOP's, RFP's.Serve as a Prime Interface for assigned area or projects to anticipate and ensure that all required responsibilities have been identified and expedited to meet job milestones and deliverables.Provide Nortel representation in customer meetings, installation job conferences, job closing and information meetings.Provide timely and effective communication to direct reports and all levels of the organization.

Coordinate complex network projects during the planning and execution phases through job closure of theinstallation activities.Coordinate with the Resource Organization, Operations Managers, and Engineering Team Leader in the processof determining and receiving the appropriate staffing, skills, tools and process requirements.Monitor and track priorities, forecast workload requirements, review assigned schedules on an as required basis inidentifying additional Field Operations requirements.Support Operations Site Supervisors and Site Team Leaders in their actions toward achieving CustomerSatisfaction, Quality, job costing, and scheduling.

Visit job sites with Customer and Nortel site management to originate equipment layout/drawings and to maintainschedule of projects to assure accurate and timely release of information and specifications.Provide technical engineering support for DMS 100/250/500 offices and maintain office records.Prime contact to interact with Sales, Installation, Material and Engineering departments.Provide consultation and technical support to internal and external customer to resolve issues associated withlocations of Nortel systems/3rd party equipment.Nortel - PCN - Bell Atlantic Account.

Installation of DMS100, DMS200/500, DMS10, SL100 host and remote products.Hardware Install and Operational testing of DMS and OEM products including Warranty (88K) work.Site prime relating to installation/commissioning of Nortel Products.Installation of CSS7-Links and associated hardware.

Installation of AT&T wireless security systems and numerous hardwired security systems.Work with customer on designing system/drawings for their security installation.Test and Troubleshoot Wireless security system problems and demo new products.

To Supervise and provide installation of driect burial cables, aerial cables, Fiber cables, cable splicing, cable testing, inside wiring, station wiring, the design and installation of phone, fiber, computer, intercom and paging systems.Installation of numerous 1A2 and key phone systems.

Installation of cable tray, rack, Nevada Western frames, cable splicing and cable testing of MDF, BDF and IDF locations.Installation of ROLM 8000, 9000, 9751 Model 10 systems, station wiring and troubleshooting of phone and voicemail systems(10baseT, etc)

Abundant purchasing of materials using my knowledge of pricing and quality as well as cost effectiveness.CAD operation in dealing with schematics and blueprints.Production and wiring of electrical schematics(programmable controllers) working hydraulics, pneumatics and electrical systems.