Tom Pohlplatz Email & Phone Number

East Carolina University

Mccormick Place, Chicago, IL

Responsible for a management team of 8 and multiple food and beverage outlets including 3 Starbucks Coffee stores, 2 - 5 concept food courts. multiple portable concession carts and 5 - sub-contracted food operations including Connie's Chicago Style Pizza and McDonalds. My responsibilities also include planning hours of operations and concession placements.

Mccormick Place

Portage IN

Schererville, Indiana, United States

Chicago, Illinois

General Manager overseeing 1.7 mil revenue producing outlet. Responsible ensuring our guests have a consistently great experience every visit, building a team dedicated to providing great service and developing them to become trainers, supervisors and future leaders of Le Pain Quotidian.I maintain continual contact with our production facility and supply.

Chicago

As Director of Operations, I was responsible for developing operational standards for both operations, development of new clients / customers for a growing concept, and marketing the brand throughout Chicago.

Greater Chicago Area

During my 10 plus years at Potbelly, I operated and opened many stores in Chicago focusing on building solid customer service driven teams that offered a great customer experience to every customer who entered the store. I taught "Potbelly Culture Classes" to all the new hires in the city, teaching about the culture that made Potbelly who it is and their.