I'm an operations, product and client success professional supporting, servicing and enhancing digital and proprietary business intelligence products. I utilize business analysis skills to facilitate collaboration and discovery to maximize business goals and amplify the customer experience. My motivation and affinity for learning how things work enable me to explain concepts and processes in an understandable way.I served as a business analyst for a market research company and served on the product teams of a financial services company and a media company centered on community-driven content. I also serviced and enhanced proprietary consumer marketing business intelligence solutions for a worldwide media company, and performed customer solutions support for a food tech start-up. I took the opportunity along the way to automate back-office processes at a chef-owned New York City restaurant where I had the added experience of serving on the restaurant’s front-of-house team—an experience that expanded my ability to think on my feet. I learned and subscribed to the belief that the spirit of hospitality can transform any business.I'm committed to facilitating shared understandings among stakeholders that deliver value and enable change. I’m a well-regarded communicator and problem-solver dedicated to serving on operations, product, and customer success teams.
Listed skills include Crm, Analytics, Business Intelligence, Training, and 2 others.
