Extensive expertise in protecting eCommerce, rights owners and consumers from fraudulent activity and counterfeit product. As the Anti-Counterfeit Policy Manager at eBay, successfully reduced reported counterfeits by over 50% in key product categories. Received recognition from rights owners and industry associations on outstanding progress on eliminating counterfeit and unlicensed product from the site. At Microsoft, was responsible for sourcing, developing and implementing world class, industry leading anti-counterfeiting solutions for Microsoft flagship products such as Windows, Office, Windows Server, SQL Server, Exchange, Xbox, Surface and others. The resulting efforts helped protect billions of dollars of IP and Revenue, while driving substantial reductions in piracy and building customer trust and safety. Specialties • Brand Protection & Anti-Counterfeiting ⠀ • Creative Solution Design • eCommerce Trust and Safety ⠀⠀⠀ ⠀⠀ ⠀ ⠀• Microsoft Excel/Office Suite• Item Intelligence, machine learning ⠀⠀⠀⠀ • Global Supply Chain Management • Process Measurement & Improvement ⠀⠀• International Operations • Data Analytics & Data Mining ⠀⠀⠀⠀⠀⠀ ⠀ • Strategic Planning & Networking • Product/Project Management ⠀⠀⠀⠀⠀ ⠀ ⠀ • Matrix Organizations• Customer Obsession ⠀⠀⠀ ⠀⠀⠀⠀⠀ ⠀⠀ ⠀⠀ • Supply Chain Security
Listed skills include Program Management, Product Management, Cross Functional Team Leadership, Partner Management, and 46 others.