contract assignment with local power company. (NERC/CIP certification)Package and deploy software using Admin studio and Altiris.Resolve issues with Linux RedHat and Windows server 2003.Investigate and resolve helpdesk escalations.

• Developed and implemented benchmarking protocols to evaluate new vendor offerings for PC refresh project.• Created new OS images for current and replacement hardware

Developed desktop and laptop PC images for Carestream Health Inc. Worked with management in selecting new hardware vendor during transition from Kodak.Developed strategy and tools for migration of users and machines from Eastman Kodak to Carestream Health.Developed transition software to replace Tivoli.Provided training and support during implementation of SCCMProvide support to Field Engineers, Service Managers, Service Engineers, and field personnel.Developed PC images for field service laptops deployed for use at customer sites.Identify and evaluate the special needs of Field Service while maintaining compliance with all FDA, HIPAA, Corporate IT, and Corporate Security specifications.

Standardized the Health Imaging laptop image to be HIPAA compliantCo-developed enterprise resource plan and networking strategy for the Health Imaging enterpriseInstalled software for use in a thin-client Citrix environmentEight years of experience performing certification, scripting, and quality assuranceWorked with corporate security to provide automated virus and security updatesDeveloped custom applications to support the Eastman Kodak standard desktop imageWrote an extensive Certification and Quality Assurance process to test software installsTested all hardware and software for Microsoft Windows XP logo compliance and compliance with the Eastman Kodak computing guidelinesDocumented the software install techniques and processesProvide level three support for problem resolution and worked with vendors and engineers to resolve issues concerning the Eastman Kodak infrastructure

Production Setup; Supervised a team of 8 employees for the semiautomatic production cellResponsible for the setup and maintenance of automatic production machinesMonitoring and production maintenance of robotics and microcontrollersPerformed statistical quality control for product quality and QS 9000 complianceTroubleshooting out of control processes to regain product specificationsTraining of QS 9000 auditors to understand the production process