Vice President, Global Operations
CurrentResponsibilities: Lead a team of 130+ across Manufacturing, Supply Chain, Purchasing, Customer Service, In House Repair, Field Service, Fulfilment, and Operations Engineering for MN, Netherlands facilities. Member of Executive Committee, reporting to CEO. Key achievements-Recruited back to turn around low performing Operations team. Personally managed Supply Chain group for 2mo while finding a high performing leader. S&OP improvements to increase both Forecast Accuracy and On Time Delivery. Improved our Customer Service to 70% Net Promoter Score average in 2022. -Meeting targets for Operations & Service – EBITDA and margin targets, beating inflation by 4%, while supply constraints forced air shipments of finished goods, managed Service P&L. Maintained stock while Sales overachieved 20%. Resolved 70+ component supply threats in 2022. -Led development of first ever Operations & Service 5 Year Plan including second sourcing, contract improvements for cost and supply continuity, improved management of tier 2 suppliers, vertical integration, manufacturing in region. -Bracco lead on external partnership involving device (injector) & drug (contrast) combination, with entry on US market in 2024-Launched All Hands Ops meeting, led by passionate team members, to share our challenges, successes, and express gratitude for the amazing team -Recruited leaders from my network to build our cross functional strength and improve our collective performance: GM, VPs, Directors and several individual contributors. -A leader of my executive peers. Led multi-week action sessions to “Fight to Win” in face of tough priority and funding challenges. Brought development plans and succession plans to BMT to focus on talent development and ensuring pipeline of future leaders. -Reinvigorated BMT Culture Club as executive champion. Recruited top staff to drive our values, increased team connectedness while increasing our community service.