Tom Reck Email & Phone Number

Greater Milwaukee Area

Conception, documentation and production of a 2014 IT Business Plan coinciding with the 2014 vision and goals of the organization. In process of project definition planning for the various IT projects identified during inception including warehouse management system upgrade, interactive sales portal, and data center virtualization infrastructure hardening. IT strategic planning and project management provided to S.R. Sales as a client of Avastone Technologies.

Greater Milwaukee Area

Direct the IT strategic planning and operation for clients in the Milwaukee area including responsibilities of managing IT strategy, technical development, project management, and client satisfaction in their pursuit to grow profitability. Lead teams via refined use of the waterfall or agile methodology best practices in designing and building world-class interactive applications and implementing IT solutions.

Greater Milwaukee Area

Led Humana’s Health Care Reform implementation onto the Health Insurance Marketplace. Managing multiple project managers from operational business areas and IT teams, Tom successfully navigated through the constant changes in Health Care Reform to launch October 1st on schedule.Managed, individual health insurance, program aspects from Vision and Scope through Requirements, Testing and Implementation to bring Humana successfully into the new Affordable Care Act for Health Care Reform. Led the Business areas to define detailed business requirements for IT’s implementation. Worked closely with Business Area project managers and IT project managers as Program Manager to lead the $12M implementation of consumers enrolling on the Federal Marketplace and on State Based Exchanges in Colorado and Kentucky. Successfully launched the sites to production on schedule for go-live October 1, 2013 on the Health Insurance Marketplace.

Greater Milwaukee Area

Working within the Insurance Operations division Tom defined the new insurance Financial Representative portal designed to transform the way NM FRs work with their clients through the financial planning process. Created plans to optimize the look & feel integrating multiple applications into a single portal experience for NMs FRs. Also successfully led teams to define detailed business requirements for a high-value insurance product by analyzing buy versus build options to replace a legacy Oracle platform.

Greater Milwaukee Area

Analyzed legacy system creating software conversion plans recommending system conversion in multiple small releases through a highly qualified team. Identified, hired, and managed teams to design, develop, and deploy Physicians Accounting’s successful software conversion project to production. Documented IT Controls to bring organization to pass the first SAS-70 Audit for a physician billing and accounting firm. Updated the Cisco network infrastructure incorporating redundant virtualized production servers and backup hardware.

Greater Milwaukee Area

Strategically direct all delivery of sold work within Application Development, Data Center Infrastructure Implementation, Disaster Recovery, Network, and PC User Installation.

Directed 34 consultants in the design and build of interactive web sites, custom applications, and online marketing plans for our Fortune 1000 clients.

Greater Milwaukee Area

Directed 34 consultants in the design and build of interactive web sites, custom applications, and online marketing plans for our Fortune 1000 clients.

Built robust customer centric interactive applications.

Managed the Subaru of America dealer extranet (Dealer Communication System – DCS) project from the contract negotiation phase through design, build, test, and implementation phases. Migrated the legacy dealer system, used for 15 years by all Subaru Dealers throughout the US, to an Internet based on-line interactive system. Extranet applications were developed for the Sales, Service, and Financial divisions.

Managed all warehouse management system project development plans, multi-site rollout, and business relationships for Red Praire's largest new client at the time - Kimberly-Clark.

Implemented the first Amway Website onto the Internet www.amway.com within seven months, by directing the efforts of over 40 team members and consultants, resulting in over one million hits in the first month. Launched in November 1995.Managed design and implementation of Web sites at Amway affiliates worldwide, including France, Korea, Italy, Canada, Brazil, and the United States. Worked on-location with local marketing and communications staff to collect content, build site-maps, and design user interfaces. Contracted outside design firm to provide visual design and initial build of sites based on defined metaphor. Collaborated with affiliate market managers to budget, define project plans, and assign resources during project engagement. Managed 10 people in marketing automation for 1,000,000 US Distributors and 150 Sales staff. Managed the development, marketing and promotions for the Amware Gold Business Management software and the Instant Order electronic ordering software used by over 60,000 distributors. Implemented and administered 150 PCs on 4 Novell LANs for the Distributor Relations, International, Translation, Special Events and Sales departments.

Mba, Management

Activities and Societies: Berlin Germany ClassFinance and Management MBA with a focus on international study.

Bachelor Of Science (Bs), Marketing

Activities and Societies: Phi Sigma Epsilon fraternity, Mareketing