Tom Ringer Email & Phone Number

San Francisco Bay Area

Sacramento, California Area

• Consult with customers to create environment changes based on their tastes in furniture styles, colors and lifestyles.
• Draw up floor plans, create color boards and present furniture, lighting, floor covering and artwork ideas to customers.
• Train sales staff on the concept of the design service, their role in it, and how it will increase their earnings.
• Lead “Design Night” presentations to potential design clients to create interest and educate them on the in-home service.
• Provide outstanding customer service to encourage repeat business and referrals.

San Francisco

I was re-employed by Hinc., after the closing of the National Upholstering Company's showroom.See below for a detail of responsibilities.

San Francisco

• Maintained the highest level of customer service utilizing all avenues of communication and interpersonal skills.
• Responded to client inquiries regarding product lines, orders and customer service issues in a timely manner, and worked collaboratively with internal resources to resolve issues as necessary to maintain a high degree.
• Responsible for making outside sales call on design & architectural firms to educate them and keep them current on product lines.
• Hired, trained and managed showroom sales and administrative staff.
• Created and maintained showroom budget, and analyzed market and sales trends in order to make informed buying decisions.

San Francisco Bay Area

• Involved in every aspect of opening a start-up home furnishings showroom, including selecting product lines, designing floor plans, installing furniture vignettes, creating an employee handbook, and hiring and training.
• Created and grew client base by calling on new and existing design professionals.
• Developed and maintained strong relationships with design professionals and vendors.
• Planned and oversaw special showroom events and particiapated in industry-wide networking events.

San Francisco

• Increased client base in the Northern California/Northern Nevada area by 10% by calling on previously unsolicited clients.
• Bi-annually presented new product introductions to large groups of design professionals in a luncheon setting, and hosted “Traveling Trunk Shows” of new product offerings to clients in out-of-the-way areas.
• Developed a spread sheet, which was adopted by the National Sales Director for company-wide use in tracking and documenting client outreach to ensure optimum penetration of the market and to maintain the highest level.

San Francisco

• Substantially increased sales in my area by calling on previously undermanaged accounts, and researching and developing new account opportunities, including design and architectural firms and retailers.
• Consistently named the top salesperson in the Western U.S.
• Assumed the role of Regional Sales Manager for Northern California and Nevada, while continuing to excel as top salesperson.
• Assisted in hiring, training, coaching and mentoring new showroom staff in home furnishing sales and relationship building skills.

San Francisco

• Executive assistant to both the CEO and President of a prestigious engineering firm.
• Managed all human resources functions, including payroll and billing discrepancies, researching employee benefits plans, responding to inquiries regarding eligibility and enrollment, and providing assistance to.
• Assumed the duties of bookkeeper, including accounts payable, accounts receivable and month- and year-end reporting to provide employer with accurate and current financial information.
• Provided assistance to the Royal Danish Consulate in public contact functions, including the issuance of government documents and responding to general information inquiries.

San Francisco

• Bi-annually called on clients in Japan and Europe; conducted sales and training meetings, and researched new opportunities to increase client base.
• Assisted in soliciting U.S. families to act as volunteer hosts to Japanese & European youths.
• Hired, trained and managed a large network of field staff, and oversaw the operation of programs in the Western U.S.