Tom Rough Email & Phone Number

Lake Forest, Illinois, Us

Healthcare Professional with a passion for teamwork and creative solutions. 2015 Annual Achiever, Top Team in Public Sector. 114% to Goal. As a Healthcare District Sales Manager for Grainger, my focus is developing a world class team of Healthcare Experts. Our highly trained sales executives are engaged in helping Healthcare Organizations across Northern California achieve the best patient outcomes. Our team of Healthcare Experts can increase patient satisfaction, drive system revenue, enhance the culture of safety, and improve facility efficiency. We do this by removing waste, and by saving our customers money time and space. Grainger is the #1 Maintenance Repair and Operating Supply Distributor in North America. We offer 24/7 access to 1.2 Million products. Our services include Contact alignment with all major GPOs, eProcurement system integration, Supply Chain Consulting Services, Vendor Managed Inventory, and Risk Management Safety Compliance.

Lake Forest, Illinois, Us

Business Leader, Small Business & DVBE Advocate. Alternative Channel Manager, As a Channel Business Manager and small business advocate, my role was to execute Grainger’s alternative channel strategy across key Federal State and Local government segments in the western United States. In addition to maintaining a high quality alternate channel, my most important responsibility was to influence the sales organization to access this channel, leverage the competitive advantage presented through small business alignments, and to help solve our customer’s small business goals. My key responsibilities and accomplishments included: • Responsible for $20M in Revenue, which grew by $3.3 Million and 46% in H1 2013 • Managed a diverse group of small business re-sellers that ranged from Women Owned, Hub Zone, Disadvantaged, Veteran Owned, and Disabled Veteran Owned Business. • Rolled out training designed to help our small business partners align to a core value proposition, engage key supplier resources, and to improve their revenue and profit opportunity. • Expanded the roster of small business partners to respond to the needs of my business partners within Grainger, and the needs of our end user customers. • Enhanced our small business service offering to include eCommerce capabilities, and Safety Services. • Provided Program Management, and small business subject manager expertise to Sales Leadership, and over 150 Grainger Account Managers• Utilized “CI” Continuous Improvement techniques to streamline the multiple touch points between customer service, supply chain, sales and our small business partners. This resulted in reduced costs for our small business partners, improved customer service to our customers, and profitability improvement of 100 basis points for Grainger.

Lake Forest, Illinois, Us

Business Leader, Continuous Improvement Expert, Supply Chain ProfessionalLeader of a diverse strategic sourcing team that managed multiple processes (customer support, sourcing, supplier selection, purchasing, order processing, invoicing). Achieved high levels of customer satisfaction, operational effectiveness, and employee performance and profit growth, while meeting a revenue goal of $37 Million. Drove improvements in profit & revenue growth by working with partners in sales, consulting, brand and branch services to implement innovative customer specific sales strategies. Designed and delivered market specific sales effectiveness coaching tools, to help improve account manager productivity by leveraging high value resources, and aligning to the company's brand strategies. Partnered with sales & service leadership to develop new business channels by identifying innovative solutions through new suppliers.

Lake Forest, Illinois, Us

Top Performer, Regional Peer Leader, Healthcare Expert.Healthcare Account Manager delivering world class results in Safety,Facility Maintenance, Emergency Planning, Infection Control, Materials Management, eCommerce, Environment of Care Compliance. Member and sponsor of ASHE/CSHE. Pilot for the vertical healthcare strategy, proved concept by achieving high level sales success. 2010 finished 115% to plan #1 Account Manager on Team. 2011 finished H1 at 113% to plan to lead team for the second consecutive year in sales growth.

Lake Forest, Illinois, Us

Regional Leader, Champion for Continuous Improvement, Project ManagerBranch Manager responsible for $14 Million in Domestic and Export Sales. Project Leader for a $75 Million 12 location branch expansion project. Regional Process Owner for Phones and Quality Assurance. Top 5 Company Wide Sales Performance in 2005.

Lake Forest, Illinois, Us

Emerging Leader, Innovative Risk Taker, Diversity Champion Branch Manager for Grainger in Downtown Chicago Area. Served a vibrant and diverse range of customers from Local Government, Healthcare, Higher Education, Heavy Manufacturing, Food Processing. Developed a team of Branch and Sales professional specifically designed to enhance business relationships with Chicago's bilingual business community. Leader of Chicago Regional CISCO Phone implementation project.

Lake Forest, Illinois, Us

Creative Writer, Business Analyst, Marketing Specialist. •Prepared proposals and contracts for eCommerce and integrated supply engagements•Managed proposal to contract cycle by facilitating resolution of open issues including cost basis, risk management, integration of business systems and eCommerce platforms •Developed a data base of proposal and contract language to improve productivity in FAQ, RFP and RFQ response

Lake Forest, Illinois, Us

Technical Expert, Business Analyst, Supply Chain SpecialistProvided end to end support on complex electrical and lighting projects. This included high level technical support, CAD Drawings, Product Specification, Supplier Selection and Price Negotiation, Completed line reviews on multiple product categories, including linear fluorescent,landscape lighting, task lighting, shatter proof lighting resulting sustained sales growth and $30M improvement in company economic earnings.

Artist, Musician, ActorPerformed as lead guitarist in over 1000 appearance for Chicago's long running "Tony n' Tina's Wedding", a musical dinner theater experience in which the guests participate in an Italian Wedding. Hi Jinks Ensue! Entertained, amused and delighted guests with a broad repertoire of selections ranging from the classic Jazz Standards, 50's popular music from Dean Martin & Frankie Avalon, to the funky boogie get down of Earth Wind and Fire. Every skill that became essential to me as a business professional, I learned while performing on stage. Rehearse & Practice. Know your role, know the part, know your team's part, too. Plan well, but adapt to change quickly. The audience may not need to know that what happened there was a mistake. Good things can happen when you improvise. Pay attention and listen. Your talent is your choices. Do the work! Most important, there is another show tomorrow. Let's do it even better.

Mokena, Il, Us