Tom Russell is a Head of Ancillary Partnerships & Industry Relationships at Bupa Australia & New Zealand. He possess expertise in business analysis, health insurance, process improvement, change management, insurance and 5 more skills. Colleagues describe him as "When I first joined Bupa I was firmly against the concept of a network in health insurance - Tom completely changed my mind and did so with a wealth of knowledge explained in a clear and simple way. It always amazes me how much he knows about the business, and how good he is at talking things through at all levels - whether that is a concise summary for the senior executives, or a detailed discussion about a rule change on one of a thousand dental items. Despite being in the business for decades, he is not set in his ways and is keen to pursue innovative new ideas. It’s rare to find such deep subject matter expertise paired with a willingness to deviate from the way things have always been done in the same person."