Tom Rylands Email & Phone Number

Senior Manager working directly to the National Smart Meter Director to oversee the operations of smart metering projects across the UK, ensuring efficient installation, maintenance, and troubleshooting services for residential and commercial customers.- Lead a team of 170 field engineers, managers, and support staff, managing their performance, development, and operational targets.- Drive strategic initiatives to optimise operational workflows, resulting in improvements in installation efficiency and reduction downtime. - Drive continuous improvement initiatives and successfully manage the transition to next-gen smart metering technologies.

North Yorkshire, England, United Kingdom

Lead specialist infantry weapons company of over 160 personnel and manage their mental, physical, and professional demands. Accountable to the commanding officer for the training, welfare, and collective competence of the company.- Delivered complex change management project to convert company into different operational role.- Project managed large scale conference, delivered to 150 attendees in person and reached further 500 online.- Led The Royal Yorkshire Regiment marching contingent at the Coronation of King Charles III. Oversaw the training, preparation and performance of soldiers whilst conducting key stakeholder engagement.- Improved availability and readiness of vehicles and equipment worth over £5M.- Improved the retention, mental and physical health of soldiers, reducing the number classified as vulnerable and improving the deployability of the company.

North Yorkshire, England, United Kingdom

Managed the delivery of infantry training to over 5000 trainees annually ensuring that correct number of soldiers were trained to the correct standard each year.- Implemented training delivery plan to meet annual performance targets.- Monitored performance, balanced risk, and managed resources to ensure success of a £140 million recruitment contract.- Project officer for divestment of two branches, reducing workforce requirements by 10% without impacting training delivery.- Implemented a CPD programme for staff members to encourage learning and develop professional competence.

Shrivenham, England, United Kingdom

Student attending mandatory promotional qualifying course to Major. Undertook 6 month strategic leadership programme focussed on command and leadership theory, business and communication skills, and Defence management. Key achievements include:- Awarded Level 7 Extended Diploma in Strategic Management and Leadership from the Chartered Management Institute.- Finished in top 10% of cohort; approx 200 colleagues.

Dumfries And Galloway, Scotland, United Kingdom

Deployed temporarily to Dumfries and Galloway Royal Infirmary to support the NHS trust through the pandemic. - Developed contingency plans against data supported scenarios to test assumptions and make recommendations to mitigate against a surge in COVID-19 cases.- Advised and assisted NHS management personnel on managing risk, emergency planning and effective communication.- Optimised working practices amongst staff to enhance organisational effectiveness.

United Stated Military Academy, West Point

British Exchange Officer at the West Point Military Academy, tasked with enhancing the credibility and reputation of the British Army, project managing the world's premier academy military skills competition, and deepening relationships between the US and UK.- Designed, planned, and executed extremely high profile international military skills competition featuring 14 different nations and over 500 competitors. Event was live streamed to an international audience and enhanced the reputation of the academy.- Coordinated high profile visits of UK personnel including MPs and high ranking officers.- Engaged with key stakeholders to develop initiatives to enhance UK/US relations.

Germany, Cyprus, Catterick, Wiltshire

Various junior officer roles, highlights of which include:- Deployed on demanding operations to Afghanistan (2011), Iraq (2014), and UK flood relief operations (2015).- Twice awarded Commendation for meritorious performance as a result of performance on operations in 2012 and 2015.- Trained Infantry recruits (2014) and selected the next generation of Army officers (2017).

Ma Military History

Level 7 Diploma In Leadership And Management, Institute Of Leadership And Management, Top 10% Of Cohort; Approx 200 Colleagues.

Regular Commissioning Course, Military And Strategic Leadership