Tom S.

Tom S. Email and Phone Number

Senior Technical Business Analyst and Project Manager. Focusing on UI, API, Integration and Enterprise projects improving Customer Journey and Experience @ Augmented Era
Tom S.'s Location
Dubai, United Arab Emirates, United Arab Emirates
About Tom S.

Senior Technical BA and Project Manager with a Diploma in Information System Business Analytics to complement my First-Class Computer Science Degree and BCS Certificates. I specialize in managing complex multi-domain projects and programmes whilst leading the technical and non-technical design. My current work centers on Client Facing deliverables, FinTech integrations, Software Migrations, Application Delivery, Permission Integration, and v2 API transformation for seamless Front End to Back End connectivity. I ensure the customer journey for the application remains consistent and coherant with market trend as to compliment the end users past positive experiences.Key project deliveries include:E-commerce OverhaulCRM creationMigration specification build and execution of data migration (Acquisition Merge)Business process optimizationISMS build and ISO accreditation for the businessCompany-wide asset management audit designIn addition to being a Subject Matter Expert (SME) for multiple applications, practices, and processes, I am an influential member of multiple application roadmaps, where I apply Project Management methodologies to ensure successful project outcomes.

Tom S.'s Current Company Details
Augmented Era

Augmented Era

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Senior Technical Business Analyst and Project Manager. Focusing on UI, API, Integration and Enterprise projects improving Customer Journey and Experience
Tom S. Work Experience Details
  • Augmented Era
    Senior Technical Business Analyst And Project Manager
    Augmented Era Jul 2024 - Present
    Dubai, United Arab Emirates
  • Augmented Era
    Business Analyst
    Augmented Era Dec 2023 - Present
    Dubai, United Arab Emirates
  • Sage
    Senior Technical Business Analyst (Senior Solutions Designer)
    Sage Apr 2022 - Dec 2023
    Manchester, England, United Kingdom
    Technical Senior Solutions Designer (Senior Technical Business Analyst) with the added responsibility of: Product Owner for a Backend Squad and Frontend/Backend Squad. Service Owner for a Globally used application.Designing technical and non technical CRM and Developer Solutions, ensuring that the Interaction design, front end and APIs are designed using best practices and are useful for the end user, if that is the Sage UI or a 3rd Party. Ensuring that projects and features are developed and designed on schedule. Reporting any RAID to the various parties and ensuring mitigation is in place
  • Sage
    Solutions Designer
    Sage Sep 2020 - Apr 2022
    Manchester, England, United Kingdom
  • Bollington Wilson Group Ltd
    Business Analyst
    Bollington Wilson Group Ltd Dec 2018 - Sep 2020
    Manchester, United Kingdom
    Sole Business Analyst within BWG, part of the Project Team. Involved in all business change and being in contact with all areas of the business, I am grateful for the vase exposure and experience working throughout the whole project life-cycle. I have experience with CRM system implementation and process re-engineering, ISMS development (ISO 27001), asset Management solutions, Acquisition Data migration, HR systems integration, business process engineering.Skills:Requirements EngineeringBusiness AnalysisData AnalysisProject Analysis and alignmentDigital ChangeFeasibility AnalysisProject ManagementIT Solutions design Cost-Benefit AnalysisSystem and business modelling
  • Footlocker Inc. Limited
    Assistant Operations Manager
    Footlocker Inc. Limited May 2018 - Dec 2018
    Liverpool, United Kingdom
  • Footlocker Inc. Limited
    Manager In Waiting
    Footlocker Inc. Limited Nov 2015 - Dec 2018
    Chester, United Kingdom

Tom S. Education Details

Frequently Asked Questions about Tom S.

What company does Tom S. work for?

Tom S. works for Augmented Era

What is Tom S.'s role at the current company?

Tom S.'s current role is Senior Technical Business Analyst and Project Manager. Focusing on UI, API, Integration and Enterprise projects improving Customer Journey and Experience.

What schools did Tom S. attend?

Tom S. attended University Of Chester, Holy Cross Sixth Form.

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