A business and account management professional with 15+ years experience building and managing customer and partner relations, sales and developing sustainable business value. Backed by 10 years in business support roles. A strong focus on the ‘Partners’ success, agreeing on joint KPIs and creating unique programs for them and their clients. An inclusive and collaborative communicator who consistently exceeds targets and delivers high levels of customer satisfaction.KEY CAPABILITIES★ Team Leadership★ Stakeholder Engagement★ Relationship Development★ Partnering★ Market Assessment - Strategy & Planning★ Profit & Sales★ Collaboration★ NegotiationLEADERSHIP, TRANSFORMATION AND CAPABILITY UPLIFTS► Led teams and departments with up to 25 direct and 25 indirect reports. Led internal cross-functional teams, external partners, vendors and 3rd party teams to deliver on customer expectations.► 15 years in management roles, reporting up to GM level with 3 years of board-level engagement. ► Stakeholder engagement with CxOs, GMs, EGMs, VPs, Directors and Senior Executives. Built long-term relationships and alliances, facilitated brand expansion & sales growth.► Developed and executed strategy positioning, process optimisation, found new ways to add business value, reduced operating costs, secured funding, derisked business scenarios, identified and implemented additional revenue streams.► 15 years in sales across B2B sales and 5 years leading and managing sales teams of up to 10 within VIC (state wide), QLD across the hospitality and gambling (pubs and clubs) sectors.► Took a robust, thorough and well-considered approach to carefully profile, categorise and develop detailed action plans and establish the way forward at D&B, CPA Australia, Australian Croatian Assoc and Tabcorp/MAX.► 15 years in financial management, having managed OPEX and CAPEX budgets with experience in P&L management, budgeting/forecasting, credit and cashflow management.