Tom Schaeffer Email & Phone Number

United States

Omaha, Nebraska, United States

Company: Contracted to DMSi.Role: Provides program oversight and technical input to the Product Director, Product Owner and other business stakeholders during buildout of a new commerce product offering. Leads collaboration with agile teams and vendors ensuring expected deliverables are understood and rendered within defined timelines.

Greater Omaha Area

Company: Client Resources Inc (CRi) is an industry leader providing managed services, business process consulting, and state of the art mobile solutions for insurance, healthcare, manufacturing, financial, retail, and travel verticals.Role: As Practice Director, I lead a team of agile coaches and consultants, providing agile thought leadership, organizing and overseeing transformation engagements and agile adoption services to clients nationwide.

Company: The Nebraska Civil Air Patrol is a non-profit (IRS 501c3) company and state chapter of the national Civil Air Patrol (CAP) organization. Civil Air Patrol conducts 90 percent of inland search and rescue in the U.S., as tasked by the Air Force Rescue Coordination Center and other public safety agencies.Role: Volunteer position responsible for domain administration, local area and wide area network (LAN and WAN) engineering, private automatic branch exchange (PABX) support, and hardware maintenance activities to support Civil Air Patrol administrative offices and field operations in Nebraska.

Omaha, Nebraska

CSG is the second largest Business Support Systems (BSS) provider in the world with over 3,500 employees in 24 countries and 430 clients worldwide.- Directed an organization responsible for the software development, testing, deployment, and production support of a flagship Windows desktop client/server application used by major telecommunications companies on approximately 90,000 desktops across North America

First Data is a global leader in electronic commerce and payment processing- Managed an organization responsible for the software development, testing, deployment, and production support of a product suite of components to detect potential credit card fraud, route fraud alert to an outbound call center representative, capture representative determined disposition, and instantly implement revised disposition.

Airborne Command Post, Advanced Systems Plans and Programs• Project planned and managed government personnel and contractors working on Information Technology upgrades to National Security aircraft. Upgrades included: analog to digital PABX, replacing copper based LAN with fiber, replacing gas plasma displays with LCDs, upgrading onboard servers.National Airborne Operations Center (NAOC)Airborne Command, Control, Information Systems Manager• Programmed Battle Staff information solutions for Windows Largest project: SMCC Management Information System (SMIS) real time tracked location and remaining duration of airborne National Security aircraft using data extracted from satellite feeds into an RS-232 port. Headquarters 2nd Allied Tactical Air Forces, Maastricht, NetherlandsStatus Control Alerting Reporting System (SCARS) Network Manager• Site manager for Honeywell Mainframe based Battle Information Network. Acted as approval authority for all user account permissions and access privileges. 2nd Airborne Command Control SquadronAirborne Emergency Actions Specialist• Data Entry functions using terminals tied to onboard data server.

Mba, Business

Bs, Management Information Systems

Aas, Information Systems Management