• Provide adult reference and readers’ advisory services in person and via telephone using electronic and print resources to a diverse user population in a busy library environment. • Develop and teach computer workshops on e-mail, Facebook, and Microsoft Word, Excel, and PowerPoint; by appointment, provide individualized tutoring on other computer applications to patrons seeking assistance; promote computer activities through library Facebook page; initiated a successful, continuous open… Show more • Provide adult reference and readers’ advisory services in person and via telephone using electronic and print resources to a diverse user population in a busy library environment. • Develop and teach computer workshops on e-mail, Facebook, and Microsoft Word, Excel, and PowerPoint; by appointment, provide individualized tutoring on other computer applications to patrons seeking assistance; promote computer activities through library Facebook page; initiated a successful, continuous open computer lab program answering various computer queries from the public.• Developed a successful library genealogy program featuring a guest speaker on genealogical resources available online and at the Flagstaff Family History Center and a popular “appy hour” program featuring a demonstration of free mobile apps.• Perform collection management in social sciences, language, and science subject areas, general and genealogy reference collection, and fiction section.• Select new fiction and nonfiction print titles using Baker & Taylor’s Title Source 3.• Create monthly displays on original topics using a variety of information formats. Show less

• Answered text message reference queries submitted online from 25 public and academic member libraries nationwide via cell phone and mobile devices.

• Develop and evaluate collections, resources, and services in support of the museum’s Colorado Plateau region library collection.• Provide reference services in person and via telephone and e-mail. • Supervise and schedule assigned library staff and volunteers.

• Created online subject guide to full-text 19th-20th century North American periodical titles (http://tinyurl.com/838bfs9).• Researched authority headings for author entries in online catalog.

• Implemented an effective outreach program of bookmobile and mail based library services to provide library materials and services to patrons living outside Las Cruces.• Provided reference services in person and via telephone using online and print resources to a diverse clientele, including Spanish language reference.• Taught basic Internet computer classes and gave orientations of library resources to GED students.

• Provided reference services in person, via telephone, and the online AskALibrarian service for nonfiction books, youth services and audiovisual materials.• Managed weeding of print collection in history and languages subject areas.• Created library book displays on assigned and original topics.

• Provided reference and readers’ advisory services in person and via telephone using online and print resources, including Spanish language reference.• Managed collection development of the print collection in economics, public administration, and social services subject areas. • Collaborated in the acquisition and maintenance of the DVD collection.• Selected monthly library adult film for public viewing with AV/Popular library staff.