Responsible for account Managing key high networth clientsDelivery of service in high pressure environment for Corporates Researched sporting events and ticketing options to suit client’s requirementsEnsured highly driven approach to consistently exceed daily, weekly and monthly targets

Responsible for managing programmes of 3 clubs, secondary & primary schools. Including a county Indoor Tennis CentreReported to Board of Directors, County/regional LTA CommitteeEnsured all programmes were run and managed to full occupancy and to highest standardsResponsible for stringent budgeting & managing accounts for all locationsImplemented new systems/strategies to drive existing and new businessContinually developed local sport and increased participation levels Championed new business relationship with Wycombe WanderersSuccessfully ran events in High Wycombe Town Centre & Eden Shopping Centre. Including the Great British Tennis WeekendInstrumental in creating strong partnerships with new sponsors BMW and HEAD UKManaged staff and coaches including recruitment, training and developmentConsistently delivered highest standards of customer serviceOversaw marketing strategies, advertising and promotions of GMB Leisure Ltd.Advanced MS Office skills ensured both efficiency and accuracy

Highly regarded fitness & sports club with currently three clubs in its portfolioResponsible for the planning, organising and running of the tennis programme / coaching schedules in all 3 venues with over 500 clientsManaged the programme to cater for all ages and abilities from 2 years to adults with varying ability levels including ex ATP playersAppointed to create and drive new initiatives to develop the programme and generate more clientsSourced new sponsorship brands and deals to partner programmesEnsured effective administration and management of booking system Organised structure and delivery of all courses ensuring highest possible standards and customer satisfactionRecruited and trained new coaching staff to deliver programmes Organised and ran numerous open days, tournaments and leaguesExceptional communication skills in order to meet the multi-cultural demands in DubaiOrganised and structuring group lessons including 3 terms lesson plans for mini tennis Red, Orange, Teen select squad, adults and private classesChaired weekly, Monthly and annual meetings with Managing Director and coaching staffUtilised advertising and marketing skills to successfully generate new membership in a highly competitive City for sport

Highly regarded fitness & sports club with currently three clubs in its portfolioResponsible for the planning, organising and running of the tennis programme / coaching schedules in all 3 venues with over 500 clientsManaged the programme to cater for all ages and abilities from 2 years to adults with varying ability levels including ex ATP playersAppointed to create and drive new initiatives to develop the programme and generate more clientsSourced new sponsorship brands and deals to partner programmesEnsured effective administration and management of booking system Organised structure and delivery of all courses ensuring highest possible standards and customer satisfactionRecruited and trained new coaching staff to deliver programmes Organised and ran numerous open days, tournaments and leaguesExceptional communication skills in order to meet the multi-cultural demands in DubaiOrganised and structuring group lessons including 3 terms lesson plans for mini tennis Red, Orange, Teen select squad, adults and private classesChaired weekly, Monthly and annual meetings with Managing Director and coaching staffUtilised advertising and marketing skills to successfully generate new membership in a highly competitive City for sport