Tom Scott

Tom Scott Email and Phone Number

Systems engineering manager for the voice and video team at Tesco @ Tesco
welwyn garden city, hertfordshire, united kingdom
Tom Scott's Location
Hertfordshire, England, United Kingdom, United Kingdom
Tom Scott's Contact Details

Tom Scott personal email

n/a

Tom Scott phone numbers

About Tom Scott

I am a Product Manager specialising in global end to end product lifecycle management of user facing software applications. I have a strong aptitude for technology and am always looking to deliver products with clear, relevant, value propositions that accurately address customers’ business requirements. Outside of work, I enjoy playing golf and also play the piano and guitar.

Tom Scott's Current Company Details
Tesco

Tesco

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Systems engineering manager for the voice and video team at Tesco
welwyn garden city, hertfordshire, united kingdom
Website:
tescoplc.com
Employees:
79172
Tom Scott Work Experience Details
  • Tesco
    Systems Engineering Manager
    Tesco Mar 2023 - Present
    I manage a team of voice and video engineers based in the UK and India delivering modern voice, video and broadcast solutions for all colleagues.
  • Tesco
    Senior Product Manager
    Tesco Aug 2022 - Mar 2023
  • Modality Systems
    Senior Product Manager
    Modality Systems Jan 2021 - Aug 2022
    St Albans, United Kingdom
    • Own commercial and strategic reporting for all Modality products visible to exec stakeholders outlining new business strategy, pipeline and development required• Manage a 3rd party Pexip service which Modality resell – I also own the commercial and licensing relationship with the vendor• Work closely with marketing and content marketing team to produce online content for products• Champion all products in Modality via Yammer and speak regularly at company meetings• Run regular product workshop sessions with sales, pre-sales, and service delivery teams• Continued day to day management of 5 products and services
  • Modality Systems
    Product Manager
    Modality Systems Dec 2016 - Dec 2020
    Product manager for multiple products and services.Overview of products delivered to market:• 2021 – Teams Chat Assist – a Microsoft Teams chat-based contact center bot• 2019 - CreateTeam – a native Microsoft Teams application that controls how people create or request a new Team• 2017 – OneConsultation – a Microsoft Azure hosted virtual consultation service. Since March 2020, OneConsultation has supported over 1 million virtual consultations across 8 NHS Trusts• 2017 - OneMeeting – a Microsoft Azure hosted video bridging service integrating all standards-based video conferencing systems with Microsoft Teams meetings• 2016 - CustomInvite – a Microsoft Outlook plugin that enables bespoke online meeting invitations used by over 160,000 daily Teams and Skype for Business usersKey responsibilities for each product:• Own and define product vision, roadmap and go-to-market strategy including channel partners, resellers, and Microsoft• Pro-actively seek out and define new features from customers and exec stakeholders• Support sales and pre-sales teams delivering demonstrations articulating the value, use cases and technical details to new and existing customers• Own all provisioning processes to ensure successful day to day running of each product• Define and maintain product backlog assigning business value to each item• Assign a priority to new features and plan sprint work with our development team
  • Modality Systems
    Uk Head Of User Adoption
    Modality Systems Jun 2013 - Dec 2016
    St Albans, United Kingdom
    I started the user adoption practice at Modality and built a team delivering user adoption services specializing in Skype for Business Enterprise Voice deployments and collaboration change projects. Some of the key aspects of my role are detailed below:• Worked closely with internal project teams to develop UA product offerings and marketing material• Run change workshops with senior business representatives introducing Skype for Business UC functionality• Design and run bespoke classroom and online training sessions
  • Modality Systems
    User Adoption Support Engineer
    Modality Systems Aug 2012 - May 2013
    I joined Modality as part of the support team providing end-user training and system support for Microsoft Lync 2010 and 2013. Below are some of the key elements of my role:• Provide 1st/2nd/3rd line support to customers in the UK, Europe and US• Write and deliver online user training sessions for end users
  • Kpmg Uk
    People Information Analyst
    Kpmg Uk Feb 2008 - Aug 2012
    Watford, United Kingdom
    I managed a team delivering IT reporting and technical support to the HR managers across the business. Below are some of the key elements of my role:• Performance manager with three direct reports • Provide accurate and consistent HR data analysis for HR managers across KPMG Europe including monthly KPIs, trend analysis and ad-hoc HR reports• Provide IT support and consultancy to a range of internal HR projects
  • Kpmg Uk
    Senior Hr Assistant
    Kpmg Uk Oct 2005 - Mar 2008
    Watford, United Kingdom
    The PeopleCentre is the HR shared service centre for KPMG UK. My duties included;• Administer all HR processes supporting all staff across KPMG UK• Update and maintain People soft and SAP HR systems• Answer all telephone enquiries via a dedicated HR contact center

Tom Scott Skills

Lync Server Lync Training Delivery Powershell Vbscript Performance Management Excel Microsoft Office Microsoft Excel Business Analysis Peoplesoft Windows Server Communication Technical Support Crm Active Directory Virtualization Change Management Management Collaboration Solutions It Solutions Cloud Computing Customer Relationship Management Information Technology

Tom Scott Education Details

Frequently Asked Questions about Tom Scott

What company does Tom Scott work for?

Tom Scott works for Tesco

What is Tom Scott's role at the current company?

Tom Scott's current role is Systems engineering manager for the voice and video team at Tesco.

What is Tom Scott's email address?

Tom Scott's email address is th****@****ems.com

What is Tom Scott's direct phone number?

Tom Scott's direct phone number is +4420330*****

What schools did Tom Scott attend?

Tom Scott attended University Of Hertfordshire, University Of Hertfordshire.

What are some of Tom Scott's interests?

Tom Scott has interest in Civil Rights And Social Action, Social Services, Arts And Culture.

What skills is Tom Scott known for?

Tom Scott has skills like Lync Server, Lync, Training Delivery, Powershell, Vbscript, Performance Management, Excel, Microsoft Office, Microsoft Excel, Business Analysis, Peoplesoft, Windows Server.

Who are Tom Scott's colleagues?

Tom Scott's colleagues are Steve Payne, Debbie Solczak, Herada Sayed, Leo Jersan Mangosong, Mohammed Arif, Lisa Martin, Paul Mifsud.

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