Tom Scott Email & Phone Number

Beltsville, Md

• Managed every step of assigned projects to include cost forecasting, schedule development, employeeutilization and management, profit analysis, deliverables and invoicing, and client relations.• Conducted research into the company’s previous cost-plus work orders and identified unbilled itemsthat resulted in more than $100,000 of additional cost recovery.• Research also identified areas of improvement which led to a stricter QA/QC program and cost trackingapproach.• Coordinated on average 30 to 50 field employees across multiple projects in order to maximizecompany revenue in accordance with all state, federal, and corporate regulations.

Cincinnati, Oh

• Troubleshoot and solve hardware and software issues using knowledge of the company’s proprietary software and Windows OS.• Consistently attained a 98% customer satisfaction rating.• Serviced over 1,000 users a month.

Cincinnati, Oh