Tom Shackleton Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

• Project managing and planning initiatives to ensure a balance of cost-effective, high-quality, proactive locality-based community investment activities are delivered to the local community.
• Collaborating with stakeholders to manage and deliver projects and schemes that improve wellbeing and help build communities.

• Managing, investigating and driving responses for the complaints and enquiries we receive across all our sites through the Dynamics SRM system. Also, prioritising and implementing responses for new urgent 2-day KPI.
• Managing and organising small claims process, ensuring monthly reporting is accurate and submitted in a timely manner.
• Collaboratively consulting and communicating with the client HS2. Both face-to-face and remote engagement with challenging stakeholders.
• Hosted site tours for key stakeholders and local students, with a member of the public writing to our Project Director praising my tour.

Amersham, England, United Kingdom

Buckinghamshire, England, United Kingdom

Extra in the new Apple TV series Masters of the Air (2021)

Euston, England, United Kingdom

• Assisted the community engagement team in the planning and execution of engagement activities for HS2 whilst also managing their administration database.
• Developed the ability to communicate to stakeholders on a professional level to meet both their interests and Aligns.
• Assisted delivered a stakeholder presentation to 200 workers at the HQ of HS2, which led to the Chief executive personally requesting the team to give a similar presentation to the HS2 Board.

• Facilitated the smooth running of 200 person events by interacting with colleagues and guests, problem-solving, organisation and working under pressure.