Position Overview:National management responsibility for ITAD (onsite, VAS and Resale) services and operation related functions for 5 AMS departments in BC, AB, ON and QC. Meeting and executing customer requirements based on contracts, agreements & SOW’s. Oversee and accountable for achieving overall material throughput, quality/yield targets, cost management, health and safety, regulatory compliance, labour/employee relations and equipment/infrastructure maintenance.

• Understand the key elements of the electronics recycling market in order to become a leading member within the end-of-life electronics community• Maximize company profitability through management of existing customers and the development of new customers• Work with organizations within the stewardship community (such as OES & ARPE) to monitor and find ways to benefit from changing trends including the addition of new programs, new product categories to existing programs, structural changes in programs that threaten existing market share or provide opportunities to grow market share, and position eCycle as a first choice partner. • Identify and acquire customers who make electronic asset management decisions, specific to e-waste recycling including retailers, OEM's and IC&I (institutional, commercial & industrial) accounts. • Find ways to leverage customers and work with colleagues in other regions to secure and support national and international accounts.• Keep the company aware of local downstream processors and their activities in Ontario. Maintain competitive and industry knowledge• Support the company’s monthly and quarterly reporting schedule

• Responsible for all inventory returning off-lease and through corporate removals across 4 Canadian facilities• Works closely with the Configuration Centre leaders and client groups; such as Sales, Service, Leasing and Administration to best position product for final disposition, promo or re-sale• Responsible for ongoing improvements in both reverse logistics and inventory accuracyo Reduce Residual payout to the funder through the process improvements with key stakeholders in SC, Admin and Sales. Continue to drive current improvements trending reduction from previous monthso Review process and determine what changes are required to current processes to return direct to funder.o Implement an all encompassing Service Exchange process working with Service identifying reasons for return, action and disposition with SC reducing costs in areas such as inventory, transportation and CC labour.o Review Wholesale process and identify process improvements whereby identified units can return direct to the wholesale company reducing transportation and CC labour costs.o Facilitate and manage Trial Return process working with key stakeholders such as Sales and Admin. Identifying process by which trials go out, branch charge back for trial extensions, extended returns at CC and actions to reduce overall trial inventory at CC.o Review misc returns such as damages identifying areas of opportunity such as parts harvest for machines damaged beyond repair, damaged process, claim process with Transportation• Improve inventory accuracy / reduce shrinkage and safeguarding company assets with CC Managers through facilitation of process improvements • Responsible for maintaining inventory integrity and control of company governance policies• Responsible for on time and accurate reporting to Senior Management such as Trial Inventory Report, Trial Inventory Report to RVPs, Out of Box Report and other reports deemed necessary

• Responsible for overall IT service production and operations for Compugen’s Asset Disposition and Off -Lease programs. Including process development/improvement, special projects, negotiating service costs, product sourcing/ prices, reviewing KPI’s , ensuring SLA’s are met and providing solutions where required• Meet weekly with executive team to review the overall business operation, identify issues and drive efficient solutions through metrics and action registers• Escalation point to ensure smooth flow of products and information from the supplier to the customer as per the SLA agreements• Pricing and cost analysis of all Compugen Finance trade-in opportunities and off-lease contract expirations to ensure profitability and competitiveness• Oversee the entire cycle of an order., • Attend face-to-face customer calls with the result that the customer gains further confidence in our processes and programs• Liaise with suppliers and vendors Accomplishments / Projects: Developed and implemented a Sales Operation process that provided the sales reps equal opportunity on incoming supply while maximizing profit. Supply would be awarded to the sales team based on market, profitability and allocated equally based on a sales margin scale. Responsible for setting up two 3rd party configuration centers and warehouses for product overflow during peak production times. This project included process development, system /reporting requirements, SLA agreement, price negotiation, software license agreement and inventory / logistic requirements

 Work with customers and brokers on long term sales plans for open box and excess inventory Ensure accuracy of physical inventory and processes are being met in order to support corporate metrics for inventory control Oversee cycle count activities, the recording and updating of physical inventory levels Develop documents and implement operating policies and procedures. Also, ensure these procedures are in place and being followed. Determine root cause and directs resolution of inventory variances Reports on weekly inventory position, analysis of inventory levels and resolutions to International Director of Inventory and Canadian Executive team. Work with Finance and Sales on forecasts, aged inventory, pricing and overall sales plan Proactively drive change and continuous process improvements Oversee and coordinate bi – annual Wall to Wall Inventory count Work with 3PL on process improvement based off of KPI reviews / results

Senior Product Representative - Lenovo Canada, Supply Chain Management• Maintain six vendor relationships with accounts of $30-50 million annually, acting as the key contact and escalation point• Negotiate supply with six third party vendors from forecasted demands set by sales to meet customer’s requirements • Manage approximately 250,000 units through financial systems annually • Prepare and present monthly forecasts on revenue, inventory and shipment targets to the Canadian General Manager and Executive team• Represent Canada in world wide conference call with Europe, Asia and America discussing financial and inventory targets as well as supply/logistics related issues (weekly calls consisting of 9-20 participants)• Communicate with world wide logistics and Canada Customs on import shipments