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Tom Sheets is listed as Senior Client Service Manager @ OptumHealth | Process Improvement at UnitedHealth Group, a company with 108749 employees, based in Signal Mountain, Tennessee, United States. AeroLeads shows a work email signal at unitedhealthgroup.com and a matched LinkedIn profile for Tom Sheets.
Tom Sheets previously worked as Senior Client Service Manager at OptumHealth at Unitedhealth Group and Data Analytics Consultant at United Healthcare. Tom Sheets holds B.S, Economics, Finance from The University Of Tennessee At Chattanooga.
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AeroLeads found 1 current-domain work email signal for Tom Sheets. Compare company email patterns before reaching out.
As a Senior Client Service Manager at OptumHealth, part of UnitedHealth Group, I manage ongoing contract relationships and service delivery to large and complex client accounts. With over 14 years of experience in data analytics and consulting, I leverage my skills in process improvement, databases, and analytical tools to provide solutions that meet and exceed customer expectations. I also serve as a key resource on critical issues and coordinate with other functions to implement client systems, complete projects, and address service needs.I have a B.S. degree in Economics and Finance from The University of Tennessee at Chattanooga, and I have won two prestigious awards from CIGNA Healthcare, my previous employer, for my commitment to customer satisfaction and excellence. I have extensive SQL programming experience on various platforms and tools, as well as exposure to Android and Linux technologies. I have specialties in SAS EG, PC SAS, SAS Data Extraction from ORACLE on UNIX; SQL Programming, MS SQL Programming, MS SQL Server, Relational Database reporting, data extraction & programming, Advanced Excel skills, software platform change implementations. I have a demonstrated history of working in the health care industry, as well as knowledge of health care reform and employee wellness programs. I am passionate about delivering data-driven service and enhancing customer satisfaction in the health care sector.
Listed skills include Sql, Microsoft Sql Server, Access, Data Analysis, and 43 others.
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A career timeline built from the work history available for this profile.
Manages ongoing contract relationships and service delivery to client accounts. Acts as outward-facing, dedicated resource for assigned book of business, with direct client contact (not call center) for large/complex accounts. Builds relationships with employer/group clients and serves as the primary point of contact for overall and day-today service.
Serve in SAS code development and business analytic role to interface between business and technical users supporting internal and external customer data needs. Synthesize and interpret project-based data requests from non-technical stakeholders. Collate project specifications, data methodologies, and coalesce data projects from kickoff meeting through.
Managed a team of 8 programmers and nurses, focusing on conversion of SQL server code to SAS.
Oversaw software migration from Unix server and emulator interface to MS SQL server and Win GUI interface.
Other employees you can reach at unitedhealthgroup.com. View company contacts for 108749 employees →
Subrina Riojas
Colleague at Unitedhealth Group
Mckinney, Texas, United States, United States
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RM
Rodrigo Miranda
Colleague at Unitedhealth Group
Taboão Da Serra, São Paulo, Brazil, Brazil
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EC
Emma Carlson
Colleague at Unitedhealth Group
Naples, Florida, United States, United States
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LC
Luciana C.
Colleague at Unitedhealth Group
Recife, Pernambuco, Brazil, Brazil
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CG
Carl Gregory
Colleague at Unitedhealth Group
Henderson, Nevada, United States, United States
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SB
Stacey B.
Colleague at Unitedhealth Group
Winston-Salem, North Carolina, United States, United States
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SR
Stuart Reid
Colleague at Unitedhealth Group
Greater Minneapolis-St. Paul Area, United States
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KM
Karen Mcnerney
Colleague at Unitedhealth Group
New Berlin, Wisconsin, United States, United States
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CS
Carole Smith
Colleague at Unitedhealth Group
Kingston, New York, United States, United States
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HP
Haresh Patel
Colleague at Unitedhealth Group
New York City Metropolitan Area, United States
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Activities and Societies: Interfraternity Council - President
Quick answers generated from the profile data available on this page.
Tom Sheets works for UnitedHealth Group.
Tom Sheets is listed as Senior Client Service Manager @ OptumHealth | Process Improvement at UnitedHealth Group.
AeroLeads has found 1 work email signal at @unitedhealthgroup.com for Tom Sheets at UnitedHealth Group.
Tom Sheets is based in Signal Mountain, Tennessee, United States while working with UnitedHealth Group.
Tom Sheets has worked for Unitedhealth Group, United Healthcare, Chattanooga Housing Authority, and Cigna Healthcare.
Tom Sheets's colleagues at UnitedHealth Group include Subrina Riojas, Rodrigo Miranda, Emma Carlson, Luciana C., and Carl Gregory.
You can use AeroLeads to view verified contact signals for Tom Sheets at UnitedHealth Group, including work email, phone, and LinkedIn data when available.
Tom Sheets holds B.S, Economics, Finance from The University Of Tennessee At Chattanooga.
Tom Sheets is listed with skills including Sql, Microsoft Sql Server, Access, Data Analysis, Sas, Databases, Sdlc, and Unix.
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